Receptionist (1006) PCN 1005417

Job overview

The Receptionist role focuses on front-desk support and a range of clerical tasks to help maintain smooth daily operations.

Qualifications

• A high school diploma plus an administrative support program or course lasting more than six months and up to one year is preferred, or five years of recent experience within the past eight years in position 1006 may be accepted as an equivalent.
• You must be able to attend work consistently and regularly.
• You should be capable of carrying out the responsibilities associated with the position.
• A solid work history is required.

Testing and proficiency requirements

Applicants must demonstrate the following levels through testing:

• Data entry speed of 4000 KSPH.
• Excel at 50%.
• Outlook at 50%.
• Word at 50%.

Key duties

• Handle reception activities and front-desk interactions.
• Answer, screen, and route phone calls and enquiries.
• Input, retrieve, and prepare reports from data.
• Carry out general office administration tasks.
• Prepare documents using word processing tools.
• Arrange appointments and coordinate meetings.

Workplace competencies

• Strong attention to detail.
• Clear communication skills.
• Patient and client-oriented approach.
• Ability to plan and prioritize work effectively.
• Focus on achieving results.

Terms of employment

Employees are expected to understand and follow Horizon’s Terms of Employment. The organization uses an online application process only.

Recruitment process

Only candidates chosen for the next stage will be contacted. An equivalent mix of education, training, and experience may also be considered. The screening process may include language testing, clerical assessments, and/or behavioral evaluation. If testing is required, candidates will be notified by email, and the results may be shared electronically with Human Resources and the hiring manager. Language results will also be kept in the personnel file for hiring purposes.

Diversity and inclusion

The organization is committed to building a diverse and inclusive workplace for employees and patients. It supports equitable care and a health system that respects people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation.