Reception and Customer Service Specialist

About AlKhaleejion Kitchens

AlKhaleejion Kitchens is a prominent kitchen manufacturer in Saudi Arabia with over 20 years of experience. Renowned for its innovative kitchen designs and top-quality products, the company operates showrooms in Riyadh, Jeddah, Dammam, and Al Khobar, demonstrating its craftsmanship and expertise in kitchen manufacturing.

Role Overview

We are seeking a skilled and personable Reception and Customer Service Specialist to join our team in Al Khobar. You will serve as the primary point of contact for the company, responsible for front desk operations, welcoming visitors, managing customer queries, and ensuring excellent service standards.

Key Responsibilities

• Warmly and professionally welcome visitors, clients, and business partners while overseeing all reception activities.
• Support daily office operations including scheduling appointments and handling mail and package delivery.
• Maintain the reception area to be tidy, organized, and inviting, while upholding high customer service standards.

Qualifications and Requirements

• Minimum of one year of experience in reception, customer service, or administrative roles.
• Fluency in both Arabic and English, with strong verbal and written skills.
• Excellent communication, active listening, and problem-solving abilities.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook) and customer relationship management software or similar platforms.
• Strong organizational skills, great attention to detail, and a professional demeanor.

Job Information

• Location: Al Khobar, Eastern Province, Saudi Arabia (on-site position)
• Employment: Full-time
• Seniority: Mid-senior level

Application Details

Interested candidates should send their CV or portfolio with the subject "Reception and Customer Service" to the company's official email address.