Real Estate Specialist

About Vantage Towers

At Vantage Towers, our mission is to drive sustainable digital transformation across Europe. As a leading tower company, we usher in an era of technology-driven progress connecting people, businesses, and devices like never before. We blend the scale, stability, and quality of our tower network with the agility, optimism, and energy of a startup. As a young TowerCo, we have already achieved strong results with a continuous focus on accelerating growth, emphasizing sustainability. You will be working in a dynamic, multicultural setting that values open communication, collaboration, and teamwork.

Key Responsibilities

• Independently and promptly manage and accurately classify all incoming tickets and inquiries.
• Handle all telephone and written correspondence with our internal and external customers as well as service providers.
• Oversee the invoicing process by performing audits, approvals, and ensuring proper allocation and billing.
• Lead escalation management to quickly and effectively resolve complex or critical issues.
• Build and maintain strong relationships with internal and external stakeholders to ensure smooth information flow.

Candidate Profile

• At least 2 to 3 years of relevant experience in ticket and/or inquiry management, ideally within the telecommunications sector.
• Completed training or education in real estate is preferred; strong expertise in commercial or technical areas is advantageous.
• Excellent communication skills and a confident, professional demeanor when interacting with various stakeholders.
• Strong determination and a solutions-oriented approach to handling complex challenges.
• Fluent German skills spoken and written (C1 level or equivalent) and good English proficiency (minimum B2 level) to manage international correspondence.

Employee Benefits

• Work in a diverse, multicultural environment grounded in our values of responsibility, respect, teamwork, and trust, with the unique chance to help shape our organization.
• An attractive salary package.
• Maximum flexibility with Full-Flex Office allowing free choice of work location after agreement with your manager, including up to 20 days of workation from EU countries.
• Complimentary home office equipment: You will receive a laptop, company phone, monitor, keyboard, mouse, headset, and ergonomic office chair.
• Full-Flex credit: Discounts on your personal internet and mobile services.
• 30 days vacation with an option to buy an additional 10 days in exchange for salary reduction.
• Support during parental leave to allow smooth balancing of family and career.
• Extensive learning opportunities and personalized development for your professional and personal growth.
• Generous employer contributions to pension plans, bike and car leasing, fitness and health offers, access to corporate benefits, international career opportunities, exchange programs, discounted insurance, and much more.

Application Process

If you are eager and ready to take responsibility while shaping the future of telecom infrastructure with us, please send your CV including your salary expectations. Usually, you will be invited to two interviews before receiving an offer.