Quality Control Manager - Ready Mix Concrete

About the Role

We are seeking a seasoned Quality Control (QC) Manager to lead quality assurance activities at our Ready Mix Concrete (RMC) plant. The role involves overseeing the complete quality process from raw material evaluation to final concrete production and site support, ensuring adherence to Indian Standards (IS) and optimizing mix designs for cost-efficiency and durability.

Key Duties and Responsibilities

• Inspect raw materials including cement, aggregates, sand, admixtures, and water for quality assurance.
• Execute laboratory tests as prescribed by IS standards, maintaining comprehensive test and calibration documentation.
• Supervise cube casting operations both at the plant and client sites, carrying out slump, compressive strength, and workability tests.
• Monitor and analyze 7-day and 28-day concrete cube strength results, addressing any failures with corrective actions.
• Develop cost-effective and durable concrete mix designs, performing site and laboratory trial mixes tailored to client specifications.
• Adjust mix formulations to accommodate variances in material properties, weather conditions, and project requirements while managing cement usage efficiently.
• Provide technical support at customer sites, offering expert guidance during casting activities and ensuring smooth concrete placement, pumping, vibration, finishing, and curing processes.
• Collaborate closely with engineers, consultants, and contractors to resolve concrete-related issues and enhance customer satisfaction.
• Handle customer complaints related to concrete quality defects such as strength shortfalls, workability issues, setting times, cracking, segregation, or finishing problems by identifying root causes and implementing preventive actions.
• Optimize cost control through improved mix proportions, reduced material wastage, and minimizing concrete rejection rates while maintaining product quality.
• Oversee batching plant calibration, maintain adequate raw material stock, and ensure laboratory instruments are properly maintained.
• Prepare daily quality and monthly management information system (MIS) reports, keeping calibration certificates, registers, mix design records, and other quality documentation current and compliant.

Skills and Expertise Required

• In-depth knowledge of concrete technology, mix design principles, and related IS codes (IS 456, IS 10262, IS 4926).
• Proficient in concrete testing techniques such as cube casting, slump, and compressive strength testing.
• Effective analytical and problem-solving capabilities including root cause analysis.
• Strong customer service orientation with experience in site coordination and complaint resolution.
• Excellent communication skills coupled with leadership and team management aptitudes.

Preferred Qualifications and Experience

• Degree or Diploma in Civil Engineering (B.E. or B.Tech preferred).
• 5 to 10 years of direct experience in Quality Control within the Ready Mix Concrete sector.
• Hands-on familiarity with laboratory testing procedures, batching plant operations, and site concreting techniques.

Performance Metrics

• Adherence to concrete cube strength standards.
• Timeliness in resolving customer complaints.
• Successful mix design optimization contributing to cost reductions.
• Decreasing rates of concrete rejection and material wastage.
• Customer satisfaction levels and frequency of repeat business.
• Compliance success during quality audits.
• Approval of trial mixes and new project initiation.