Quality Assurance Officer - Detergents Plant in Nairobi

About the Company

Johari Solutions is an expanding firm dedicated to delivering customized professional services and operational assistance to diverse businesses and institutions. Located in Nairobi County, Kenya, the company collaborates with clients from various sectors to optimize processes, boost performance, and meet strategic goals. The organization upholds principles of integrity, teamwork, and accountability, fostering a work culture that encourages initiative, problem-solving, and ongoing learning. Joining Johari Solutions presents an opportunity to make significant contributions to client success while advancing one’s career.

Role Overview

The position of Quality Assurance Officer is a full-time, on-site role in Nairobi County, Kenya. The officer will manage designated portfolios, oversee daily operations, and ensure tasks are executed precisely and within deadlines. Responsibilities include report preparation, record maintenance, and consistent communication with clients and internal teams to provide project updates and clarify expectations. The officer will analyze operational challenges, suggest enhancements, and support the implementation of agreed improvements. Upholding organizational policies, maintaining confidentiality, and demonstrating professional behavior in all dealings are essential.

Qualifications and Skills

• Exceptional organizational and time management skills to juggle multiple responsibilities effectively.
• Strong communication capabilities, both written and verbal, including producing clear reports and professional correspondence.
• Competent analytical and problem-solving aptitude to evaluate information, identify challenges, and propose practical solutions.
• Interpersonal abilities to build and maintain positive relationships with clients, team members, and stakeholders from diverse backgrounds.
• Proficiency in office software such as word processors, spreadsheets, and presentations, with ease in adopting new technologies.
• Dependability, meticulous attention to detail, and a commitment to confidentiality and ethical standards.
• Capacity to work autonomously while collaborating effectively within a team and adhering to established protocols.
• A bachelor's degree or equivalent in business, administration, social sciences, or related disciplines; relevant work experience is considered advantageous.
• Prior experience in client-facing roles or project coordination, ideally within service or consulting contexts.
• Willingness to work on-site in Nairobi County and adjust to changing organizational and client demands.