QA Specialist - AI Product Testing & Support

Role Overview

This is a contract QA position focused on testing and supporting an AI-powered video generation product. The work is fully remote and centered on ensuring product quality, usability, and responsiveness for users and clients.

Compensation is $30 to $34 per hour, with an expected workload of 10 to 40 hours each week.

Key Responsibilities

• Perform hands-on manual testing of the platform to assess functionality, usability, and overall performance.
• Spot defects and product issues, record them clearly, and rank them by priority for the engineering team.
• Work directly with clients and provide technical assistance in a clear, professional, and easy-to-understand manner.
• Create and run test cases and user scenarios for product changes and newly released features.
• Partner with cross-functional teams to bring customer feedback into product improvements.
• Maintain strong quality standards and pay close attention to detail in all testing and support tasks.

What We’re Looking For

• Solid background in quality assurance, especially manual testing and bug reporting/tracking.
• Experience in customer support or client-facing work, with the ability to explain technical topics simply.
• Experience with video generation tools or media technology platforms will be an added advantage.
• Strong written and verbal communication skills, with a prompt and professional approach.
• Reliable, accountable, and committed to producing high-quality work.

Application Process

• Applicants go through a review of their resume followed by an interview stage.
• Selected candidates will receive further instructions by email.