Public Area Attendant

About the company

Pyramid Global Hospitality is built around a people-first philosophy that emphasizes employee wellbeing, inclusion, development, and long-term growth. The organization supports its team through comprehensive health coverage, retirement savings options, paid time off, wellness initiatives, local savings, hotel stay discounts, and ongoing learning opportunities. With more than 230 properties around the world, it offers an environment where both newcomers and experienced hospitality professionals can grow and contribute meaningfully.

About the property

Wayfinder Newport is a boutique hotel in Newport, Rhode Island, shaped by local chefs, bartenders, artists, designers, and entrepreneurs. The property was created to bring a fresh, community-driven approach to the Newport hotel experience. It includes 187 rooms, 30 deluxe suites, a full-service restaurant, and 2,600 square feet of event space. The hotel promotes a culture focused on personal growth, community, teamwork, and memorable guest experiences, supported by benefits such as 401(k) matching and bonus opportunities.

Role overview

The Public Area Attendant is an important part of the housekeeping team and helps maintain the cleanliness and presentation of the hotel’s shared spaces. This role contributes directly to guest satisfaction by keeping public areas tidy, supporting room attendants when needed, and helping create a comfortable and welcoming stay for guests.

Key responsibilities

• Greet and interact with guests in a courteous way and help ensure their stay is going smoothly.
• Collaborate with the housekeeping team to maintain the cleanliness standards of the property.
• Inspect assigned floors at the start and end of each shift to gather trash, bags, and used linen.
• Restock clean linen and maintain the required linen inventory in each floor pantry.
• Keep all public spaces clean, including restrooms, restaurant areas, event areas, pool shack, common areas, and corridors.
• Support room attendants by helping with heavy lifting during room cleaning.
• Clean public spaces according to departmental procedures and standard operating guidelines.
• Remove used linen and trash from service areas and transport them to the correct location.
• Respond to guests and coworkers in a friendly, professional, and helpful manner.

Qualifications and requirements

• Previous housekeeping or cleaning experience is preferred.
• A tidy, courteous, and pleasant personality is important.
• Strong time-management ability is needed.
• Must be able to stay on your feet for long periods.
• Effective communication skills are required.
• Ability to read room numbers, dates, and simple instructions is necessary.
• Must be able to bend, move, reach corners and high areas, notice conditions and odors, and maneuver carts weighing up to 100 lbs in narrow spaces.
• Comfortable using cleaning tools and equipment such as spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Must be able to lift, carry, and position items weighing at least 25 lbs.
• Availability to work weekends and holidays is required.

Compensation and benefits

The role is paid at $18.00 per hour. Benefits and workplace offerings mentioned by the employer include comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, employee hotel rates, training and development opportunities, 401(k) with company match, and bonus programs.

Equal opportunity notice

The employer states that it is an equal opportunity employer and values diversity, aiming to maintain an inclusive workplace for all employees. Compensation may vary depending on a candidate’s skills, experience, certifications, and office location, and may differ in other locations because of labor market conditions.