Property Management Administrator

About the Role

Al Maha Properties LLC is a Dubai-headquartered real estate firm with more than 28 years of experience spanning property management, leasing, and brokerage. The company oversees a varied portfolio of residential, commercial, and industrial assets across Dubai and is looking for a well-organized, forward-thinking Property Management Administrator to help keep day-to-day operations running smoothly.

Key Responsibilities

• Oversee reception and front-desk duties, acting as the initial contact for visitors, tenants, landlords, and clients.
• Answer phone calls, respond to emails, and manage enquiries in a timely and professional manner.
• Publish and update property listings across Bayut, Dubizzle, the company website, and other marketing channels.
• Allocate incoming sales leads to the right agents and keep lead-tracking records accurate and up to date.
• Monitor shared email inboxes for leasing and general enquiries and ensure follow-up action is taken.
• Support the sales and leasing teams with administrative coordination and related tasks.
• Maintain current records for property inventory, availability calendars, and associated documentation.
• Coordinate with tenants on rent payments, renewals, paperwork, maintenance requests, and follow-up communication.
• Draft NOCs, undertaking letters, warning notices, legal notices, tenancy letters, and other property management paperwork.
• Support RDC case handling by preparing filings, tracking progress, monitoring hearings, and attending RDC sessions when needed.
• Liaise with government and regulatory bodies such as DLD, RDC, DEWA, Dubai Municipality, Civil Defence, and other relevant authorities.
• Keep company files, agreements, permits, certificates, and compliance documents organized and current.
• Track expiry dates and renewal timelines for broker cards, RERA certificates, staff records, insurance policies, Ejari registrations, and company licences.
• Assist with email account setup, office administration, and other operational support activities.
• Maintain both digital and paper filing systems so information can be stored correctly and retrieved easily.

Requirements

• At least 2 years of experience in UAE real estate, property management, or administrative work.
• Hands-on familiarity with Bayut, Dubizzle, and property listing workflows.
• Good understanding of Dubai real estate documentation and routine procedures.
• Prior exposure to tenant and landlord coordination, along with property-related administration.
• Knowledge of RDC processes and Dubai real estate regulations will be considered an advantage.
• Strong command of Microsoft Office tools, especially Excel, Word, and Outlook.
• Excellent planning, prioritization, and time-management abilities.
• Strong spoken and written English communication skills.
• Comfortable juggling several tasks and deadlines while maintaining accuracy.
• Professional, proactive, and service-focused working style.

Preferred Qualifications

• Experience working with a real estate or property management company in the UAE.
• Valid UAE driving licence.
• Working knowledge of Property Finder, Trakheesi, Ejari, DLD, and RDC systems.