Product Owner - Land and Oceans Applications

About the Environmental Protection Authority

The Environmental Protection Authority (EPA) of Aotearoa New Zealand is an independent regulator dedicated to protecting the nation's unique environment, economy, and people. Our mission is guided by evidence, mātauranga, and science to ensure environmentally responsible decisions that benefit both current and future generations.

Our Team

We oversee regulatory activities involving climate, land, and ocean environments to support sustainable resource use and preservation. Our responsibilities include managing application and decision processes, administering carbon unit trading registers, and ensuring compliance through the legislative frameworks we enforce. We strive for effectiveness, fairness, and transparency, solidifying our status as a trusted regulator.

Role Overview

This role is primarily based in our Wellington office and supports a hybrid working model, with some on-site presence required. The Product Owner will act as the critical link between business units, IT, and external users, leading the management and enhancement of the Application Management System (AMS) and Cost Recovery System (CRS). They will provide leadership across these platforms, assist users, resolve system issues, and ensure these technologies support regulatory activities efficiently.

Key Responsibilities

• Lead system governance and performance improvement initiatives for AMS and CRS.
• Provide user training, guidance, and support to internal and external stakeholders.
• Manage relationships with internal teams, external agencies, and vendors.
• Oversee system upgrades, testing, and change management processes.
• Drive continuous improvements in time management and cost recovery mechanisms.

Indicators of Success

• Delivery of reliable and fit-for-purpose systems.
• Users across various stakeholder groups demonstrate confidence and capability.
• Provision of accurate and insightful reporting.
• Strong, proactive relationships that enable early problem resolution.

Candidate Profile

• Extensive experience with business systems in application or case management contexts.
• Sound understanding of time tracking and cost recovery processes.
• Proven track record in leading or supporting system improvements, releases, and change initiatives.
• Advanced data analysis and reporting skills, including proficiency in tools like Power BI.
• Excellent stakeholder engagement and relationship-building capabilities with both technical and non-technical audiences.
• Experience in developing and delivering user training, guidance, and documentation.
• Strong communication, problem-solving, influencing skills, and ability to collaborate effectively across teams and external partners.

Desirable Skills

• Familiarity with case management systems such as Microsoft Dynamics.
• Knowledge of government machinery and public sector operational processes.
• Experience managing vendor relationships or working with external suppliers.
• Understanding of Cabinet Fees Framework or regulatory cost recovery models.

Benefits

• Flexible working culture.
• Three additional paid leave days between Christmas and New Year, plus four weeks’ annual leave.
• $400 non-taxable allowance for setting up a home office.
• Annual paid EPA Environment Day supporting community environmental projects.
• In-house Māori cultural capability development programs.
• Access to learning opportunities, including the annual EPA Symposium.
• Active social club and diverse support networks.
• Recognition awards for individual and team achievements.
• Relocation assistance for candidates moving from overseas to New Zealand.

Salary

The salary range for this position is NZD 106532 to 159798 annually. The midpoint is NZD 133165, and appointments are usually made at or below this midpoint depending on experience and skills.

Application Process

Applicants must submit an online application form, including a CV and a cover letter. The cover letter is essential and should highlight relevant experience, reasons for applying, personal values, and whakapapa.

Closing Date

Applications close at 5pm on 28 July 2026.