Product Manager - Order Processing, Buyer & Marketing

About the Team

The Product Management team at Shopee acts as the crucial intermediary connecting the business, engineering, and design departments. They are accountable for developing strategies, roadmaps, and features that align with business objectives, spanning multiple functions such as Financial Services, Supply Chain, Search, Recommendation, Advertising, Orders, Promotions, User Management, Anti-Fraud, and Seller Service. This role offers the opportunity to influence a product used by millions across Southeast Asia and Taiwan.

Role Overview

• Conceptualize and develop product enhancements aimed at improving the user experience, specifically focusing on the post-purchase journey.
• Enhance operational effectiveness by gaining a thorough understanding of business team workflows and challenges.
• Collaborate with design and development teams to transform consumer insights and business expertise into impactful products and systems used daily by customers.
• Partner with business and data teams to track product performance and refine designs in response to user feedback.
• Lead end-to-end product development processes ensuring on-time delivery.

Qualifications

• Possess a Bachelor's degree or higher, ideally in Business Analytics, Statistics, Engineering, or a related discipline; a Master's degree is a plus but not mandatory.
• Strong analytical and logical reasoning capabilities; skilled at identifying and resolving problems using structured and data-driven methodologies.
• Ability to thoroughly analyze business scenarios and identify genuine pain points experienced by both the business and users.
• Excellent communication skills facilitating teamwork among stakeholders from diverse backgrounds.
• Capable of managing collaborations across multiple stakeholders while effectively prioritizing and scheduling tasks.
• Previous internship or professional experience in product management, operations, or process optimization is beneficial.