Product Manager - International Connectivity

Job Overview

This role involves leading strategic direction, prioritizing product features, managing product costs, and collaborating closely with customers and sales teams to drive go-to-market (GTM) initiatives and boost sales performance.

Key Responsibilities

• Utilize comprehensive knowledge of product management tools and innovate with fresh perspectives to enhance product portfolio GTM strategies.
• Oversee product strategies, roadmaps, and execution for IPLC, IEPL, Global VPN, and Global Internet Access services.
• Drive revenue and budget targets by collaborating with sales and marketing teams on customer acquisition and pricing approaches.
• Manage financial objectives including revenue, profit margins, and growth, developing plans to achieve or surpass them.
• Work closely with partner network sales specialists to monitor performance metrics for Enterprise Connectivity services, coordinating with Engineering and Information Services for operational efficiency.
• Analyze competitive data and technology trends to devise business strategies around product positioning, packaging, and pricing.
• Collaborate with internal and external stakeholders to implement product roadmaps, enhance product offerings, and meet customer needs.
• Build business cases for new product development by examining market demands, technology trends, ROI, and sales channels to secure necessary financial and capital resources.
• Improve sales enablement and customer experience by streamlining product-related processes.
• Plan and coordinate service migrations with support from Operations, Project Management, and Product Systems Platforms teams.
• Support initiatives aimed at enhancing customer satisfaction for product and service users.

Qualifications and Experience

• Degree or Diploma in Computer Engineering, IT, or a related field with a minimum of 8 years' experience in the telecommunications or ICT sector, specifically in medium to large or complex infrastructure pre-sales or post-sales roles.
• In-depth familiarity with Telco services such as IPLC, IEPL, Global VPN, Global Internet Access, and MPLS.
• Preferred experience in network and systems integration solutions.
• Capability to work independently while engaging effectively with customers, partners, and account teams.
• Strong understanding of consulting methodologies and frameworks.
• Excellent verbal and written communication and presentation skills.