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Product Director - Growth and Acquisition
heliosx
London, England, United Kingdom · Full Time
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Job description
<div class="content-intro"><p>Ready to revolutionize healthcare, making it faster and more accessible than ever before? </p>
<p><span style="font-size: 14pt;"><strong>How we started:</strong></span></p>
<p>Founded in 2013 by Dwayne D’Souza, HeliosX<em> </em>was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.</p>
<p><span style="font-size: 14pt;"><strong>Where we are now:</strong></span></p>
<p>We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.</p>
<p>In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.</p>
<p>Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.</p>
<p><span style="font-size: 14pt;"><strong>Where we’re going:</strong></span></p>
<p>2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.</p>
<p><strong>There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!</strong></p></div><p><strong>The Opportunity</strong></p>
<p>We're looking for an exceptional Product Leader to own Growth & Acquisition across our consumer journey. This is one of the most commercially focused product leadership roles in the business, responsible for driving sustainable customer growth through exceptional product thinking, experimentation and AI.<br><br>You'll own the product strategy across the acquisition funnel, from the moment a customer discovers us through to checkout, working at the intersection of Product, Marketing, Data, Clinical and Operations to deliver measurable commercial impact.<br><br>If you're excited by solving complex growth challenges, building high-performing teams and using AI to create competitive advantage, we'd love to hear from you.</p>
<p><strong>What you'll do</strong></p>
<ul>
<li>Own the end-to-end acquisition product strategy, optimising every stage of the customer journey from discovery through to checkout.</li>
<li>Drive sustainable growth by improving conversion, customer acquisition cost (CAC) and overall funnel efficiency.</li>
<li>Build and lead multiple cross-functional product squads across areas including Referrals & Resurrections, Landing & Discovery, Consultation and Checkout.</li>
<li>Identify the highest-impact growth opportunities through customer insight, data and commercial analysis.</li>
<li>Create and scale a high-velocity experimentation culture, rapidly testing ideas and turning learnings into measurable business outcomes.</li>
<li>Partner closely with Marketing, Clinical, Operations, Data and Engineering to deliver seamless customer experiences.</li>
<li>Leverage AI to improve customer targeting, personalise experiences, simplify consultation journeys and optimise conversion.</li>
<li>Use AI to increase experimentation speed, product development efficiency and team productivity.</li>
<li>Develop, coach and inspire high-performing product teams, creating an environment focused on outcomes, ownership and continuous improvement</li>
</ul>
<p><strong>What you'll bring to HeliosX</strong></p>
<ul>
<li>A proven track record of driving profitable customer growth through product.</li>
<li>Experience owning and optimising end-to-end acquisition or conversion funnels.</li>
<li>Strong commercial and analytical thinking, with confidence making decisions using data.</li>
<li>Experience leading cross-functional product teams in fast-paced, high-growth environments.</li>
<li>A passion for experimentation and using evidence to guide product decisions.</li>
<li>Experience applying AI or machine learning to customer experiences, personalisation,<br>experimentation or team productivity.</li>
<li>A varied career across multiple businesses or growth stages, bringing fresh thinking and<br>diverse experience.</li>
<li>Experience within high-growth digital consumer businesses (D2C, marketplaces,<br>subscriptions or similar).</li>
</ul>
<p><strong>Life at HeliosX</strong></p>
<p>At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!</p>
<p>Aside from working with our all-star team, here are the other benefits of coming on board:</p>
<ul>
<li>Generous equity allocations with significant upside potential</li>
<li>25 Days Holiday (+ all the usual Bank Holidays)</li>
<li>Private health insurance, along with extra dental and eye care cover</li>
<li>Pension scheme</li>
<li>Enhanced parental leave</li>
<li>Cycle-to-work Scheme</li>
<li>Electric Car Scheme</li>
<li>Free Dermatica and MedExpress products every month, as well as family discounts</li>
<li>Home office allowance</li>
<li>Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)<br><br><span style="color: rgb(255, 255, 255);">#LI-Hybrid #LI-Director </span></li>
</ul>