Product Designer L1

About the Company

Agoda was founded in 2005 by two travel-obsessed entrepreneurs with a goal of making global exploration simpler and more accessible. Today, the company operates as part of Booking Holdings and brings together a workforce of more than 7,000 people from 90 countries across offices worldwide. Its platform helps travelers discover hotels, holiday stays, flights, and experiences around the globe, while data and technology remain central to its culture of innovation.

The company’s mission is to make travel easier and more rewarding for everyone by connecting people with destinations, cultures, and experiences that broaden understanding and enjoyment.

About the Design Team

The Agoda Design Team is a hands-on, collaborative group of product designers working on product experiences from Bangkok. The team partners closely with product managers and engineers to solve customer problems and shape workflows, interactions, and visual systems. Designers in this group contribute at both execution and strategy levels, helping influence product direction while building experiences that are practical, cohesive, and customer-focused.

Role Overview

As a Product Designer L1, you will design experiences that serve a wide range of users across regions and use cases. The role calls for strong attention to usability, accessibility, and consistency, along with the ability to interpret user behavior and data to guide design decisions. You will help improve customer experience across the platform and contribute to creating intuitive, high-quality products at scale.

What You Will Do

• Lead discovery work and support the shaping of product requirements.
• Build and test prototypes and hypotheses with users to gather insight.
• Share and present design work with teammates and senior stakeholders in both live and asynchronous formats.
• Participate actively in weekly design critiques, workshops, all-hands sessions, and squad meetings.
• Document your thinking clearly, including the rationale behind your design choices.
• Promote consistency and alignment across a growing suite of products and features.
• Contribute strategic design thinking that connects user needs with business goals, content, and technology.

What We’re Looking For

• At least 3 years of experience working as a product designer, supported by a strong portfolio that demonstrates user-centered thinking.
• Experience facilitating discovery and ideation workshops and aligning teams around a shared direction.
• A proven ability to design detailed user flows and end-to-end customer journeys.
• Comfort working at the systems level, not only at the screen or component level.
• Strong collaboration skills, including listening, negotiation, and decision-making.
• Ability to manage multiple priorities and deliver effectively in a fast-moving environment.

Design Qualities Valued

• Clear communication of ideas and design solutions.
• The ability to give feedback with both empathy and directness.
• Comfort with uncertainty and a naturally curious mindset.
• Skill in turning qualitative and quantitative insights into sound design choices.
• A positive, motivated, high-integrity approach that supports team culture.

Preferred Experience

• Prior experience in an online travel agency.
• Experience creating consumer-facing products.
• Strong visual design ability.

Equal Opportunity and Hiring Notes

Agoda follows an equal opportunity hiring approach and evaluates candidates based on merit and qualifications. The company supports a diverse and inclusive workplace and does not discriminate on legally protected characteristics. Applications may be retained for consideration in future openings unless a candidate requests removal of their details.

The company also states that it does not recognize unsolicited third-party or agency representations of candidates and will not accept such submissions as binding. If unsolicited CVs are received, Agoda reserves the right to contact and hire candidates directly without any obligation to pay recruitment fees.

Additional Information

Applicants are advised to review the company’s hiring process guidelines before interviewing. The original posting also referenced multiple office locations across major cities worldwide, including Singapore, Bangkok, New York, London, Sydney, and others.