Product Designer

Role Overview

We seek a product designer who goes beyond creating appealing interfaces; someone who approaches design with empathy, system thinking, and clarity. In a fast-changing digital environment dominated by emerging AI-native products, the ideal candidate is comfortable navigating ambiguity as well as applying design systems and component libraries.

Working within a multidisciplinary team, you will lead and participate in comprehensive product design projects from discovery through delivery, collaborating closely with strategists, engineers, and clients to craft meaningful, accessible, and scalable solutions. This role involves ownership of design outcomes across client projects and internal initiatives, positioned at the convergence of strategy, systemic design, and craftsmanship.

Key Responsibilities

• Lead and participate in design research methods including workshops, user interviews, contextual inquiries, and qualitative and quantitative data analysis.
• Convert research findings into well-defined problems, opportunity mapping, and guiding design principles.
• Conduct co-creation workshops with clients and cross-disciplinary teams.
• Manage end-to-end product design processes, covering user flows, wireframes, high-fidelity user interfaces, and interactive prototypes.
• Design complex, data-intense enterprise solutions such as dashboards, workflow tools, and B2B platforms.
• Implement and enhance design systems to ensure uniformity, scalability, and efficiency across products.
• Develop designs for or alongside AI technologies, including conversational UI, AI-driven workflows, generative UI elements, and AI transparency features.
• Create and update design documentation comprising annotations, specification handoffs, and component guidelines.
• Collaborate intensely with product managers, engineers, and business stakeholders within agile delivery processes.
• Communicate design intentions clearly and confidently both visually and verbally.
• Lead client presentations and participate actively in design critiques.
• Mentor junior designers and contribute constructively to design reviews.
• Keep abreast of the latest tools, methodologies, and trends, especially in AI-augmented design and enterprise user experience.

Candidate Profile

• A versatile designer with strong intuition and expertise in handling complexity by balancing structure and creativity.
• Highly empathetic and evidence-driven in user-centered design approaches.
• Systems thinker skilled in component-based, pattern-driven, and scalable design architecture.
• Proficient in AI concepts affecting user expectations and interaction patterns.
• Exceptional visual communication skills characterized by polished, purposeful, and logical work.
• Business-savvy, linking design decisions to commercial objectives and client needs.
• Collaborative team player valuing diverse viewpoints.
• Flexible, shifting fluidly between strategic planning and practical implementation.
• Strong communication and empathetic listening abilities for client interactions, workshops, and teamwork.
• Adaptable across B2C, B2B, and enterprise product design contexts.

Essential Design Skills

• Complete product design cycle expertise: user flows, wireframing, high-fidelity UI, and interactive prototype creation.
• Experience developing and managing design systems including component libraries and design tokens.
• Advanced research capabilities: conducting user interviews, contextual inquiries, workshops, usability tests, and synthesizing insights.
• Deep understanding of interaction design principles including micro-interactions, motion, and behavioral patterns.
• Knowledge of WCAG standards and inclusive design practices.
• Implementation of responsive and adaptive design for web and mobile platforms.
• Proficiency with Figma including advanced features like auto-layout, design variables, variants, and component structures.
• Familiarity with auxiliary tools like FigJam, Maze, Miro, Jira, Confluence, Microsoft 365, and Adobe Creative Suite.
• Exposure to tools such as Storybook, Zeroheight, Webflow, User Testing platforms, and Protopie.
• Experience or interest in AI design tools (e.g., Lovable, Figma Make, Magic Patterns, Claude, Midjourney, Flora AI, Weavy) to integrate AI into design workflows.

Domain Expertise

• Design for enterprise and B2B environments featuring complex workflows, dense data displays, and diverse user roles.
• Experience designing AI-related products, including conversational interfaces and transparent, trustworthy AI interactions.
• Financial services knowledge is advantageous, especially in B2B, institutional, or fintech contexts.

Collaboration and Communication

• Capable of clearly justifying design choices to both technical and non-technical stakeholders.
• Comfortable facilitating workshops, co-creation sessions, and design critiques.
• Experience working within agile, cross-functional product teams managing concurrent tasks.

Preferred Qualifications and Experience

• Four to five years minimum in product or UX/UI design roles.
• Experience from consultancy, design agencies, or in-house product teams.
• A strong portfolio showcasing diverse product design projects, particularly in enterprise or B2B sectors.
• Demonstrated expertise with design systems in professional environments.
• Formal education in product design, interaction design, human-computer interaction, or related fields.
• Background in financial services design, including wealth management, banking, insurance, or fintech preferred.
• Public sector product design experience is a plus.
• Knowledge of service design and design strategy methods.
• Experience with design tokens, multi-brand design systems, or ensuring cross-platform brand consistency.
• Basic understanding of front-end development technologies such as HTML, CSS, and React to collaborate with developers.
• Hands-on or knowledgeable about AI design tools and AI-enhanced interfaces including prompt UIs, AI content generation, trust/transparency patterns, and AI-supported workflows.

About the Company

PSYKHE is a strategic design consultancy based in APAC dedicated to helping organizations innovate and succeed through AI-driven transformation.

Location

The role is based on-site in Singapore.