Product Control Officer

Role overview

Glencore Australia’s Copper Refinery in Townsville, Queensland is hiring a Product Control Officer to support the CRL Technical Team. This is a residential position on a Monday to Friday roster of 40 hours per week, designed to offer meaningful, varied work while allowing you to be home each day.

About Townsville Operations

Townsville Operations sits on the tropical North Queensland coast and is an important part of Glencore’s integrated supply chain. The site includes Copper Refineries Pty Ltd, recognised as one of the world’s leading electrolytic copper refineries, as well as Glencore Port Operations at the Port of Townsville, which acts as the export point for North Queensland resources.

Safety is central to the way the operation works. The site promotes professionalism, accountability and continuous improvement, with a strong focus on supporting people to perform at their best while protecting health and wellbeing.

About the role

You will join the Metallurgical team and report to the Superintendent Metallurgical Process. Working in a small team, you will help manage production reporting, quality control, and the preparation of copper cathode for dispatch from the refinery.

Key responsibilities

• Keep the production database up to date, including entering and revising customer orders.
• Coordinate copper cathode transport with the logistics partner.
• Complete weekly and monthly stock counts and associated reporting.
• Prepare daily production reports for copper cathode.
• Weigh and strap copper cathode bundles.
• Carry out quality checks and assurance activities before cathode is transported.
• Work across commercial, production, maintenance and laboratory teams to keep processes running smoothly.

Experience and skills required

The successful applicant will bring at least two years of experience in logistics, stock control or planning. You should be confident working with inventory systems, handling data in Microsoft Excel, and identifying and correcting discrepancies. Strong attention to detail, practical problem-solving ability, and clear communication are essential. The role also needs someone who can respond to changing customer and operational priorities, take ownership in a small team, and maintain a strong safety mindset. You must also be physically able to work outdoors for a substantial part of the day.

Qualifications and skills

• A minimum of 2 years’ experience in logistics, stock management or planning.
• Intermediate to advanced Microsoft Excel capability, including data handling and error correction.
• Strong accuracy and attention to detail.
• Effective communication and people skills.
• Demonstrated problem-solving ability in an operational setting.
• Flexibility to adjust to changing customer and business requirements.
• Ability to work independently and as part of a small team.
• Consistent commitment to safe work practices.
• Physical capacity to work outside for up to 60% of the day.
• Current forklift competency, which would be an advantage.

Benefits

• Competitive pay package with 13% superannuation for this staff role.
• Access to rewards such as health insurance discounts, retail offers and salary sacrifice options.
• Employee referral, recognition and reward programs.
• Leadership development opportunities, ambassador programs and broad career pathways.
• Residential lifestyle advantage.

Values and working culture

Glencore’s people-first approach is built on safety and guided by integrity, responsibility, openness, simplicity and entrepreneurial thinking. The company values doing the right thing, communicating clearly, taking ownership, and continually finding safer and more effective ways to work.

Additional information

This is a residential role based in Townsville, Queensland, Australia. The position reference number is 6120. Applications close on 17 July.

Applicants who align with the stated values and want to build a long-term career in a safety-focused environment are encouraged to apply.