Pre-sales Executive

About UniAcco

UniAcco, operated by Adventum Student Living Private Limited, is focused on creating an advanced technology-driven platform that provides comprehensive solutions for international students to realize their academic ambitions. Starting with UniAcco in 2019—a global student accommodation platform—it expanded with UniCreds in 2020 offering an education loan marketplace, followed by UniScholarz, a global mentoring service with expert counselors. These platforms strive to make students' educational journeys smooth and cost-free, upholding the belief that aspirations should never be limited.

Role Overview

The Pre-sales Executive will play a pivotal role in initiating contact with prospective students seeking accommodation solutions worldwide, including regions like the UK, Australia, and the USA. This position requires effective lead management, nurturing, and seamless handover to the property sales team to enhance customer engagement and sales success.

Key Responsibilities

• Engage with incoming leads using calls, WhatsApp, and email to assess their accommodation requirements.
• Identify viable customers by collecting necessary details, qualifying leads for expert property consultation.
• Offer preliminary advice on UniAcco’s accommodation options worldwide.
• Arrange consultations and ensure a smooth transition to the property sales team.
• Maintain persistent follow-up on leads to minimize drop-offs and enhance engagement.
• Accurately log all lead details and maintain timely communication through the CRM system.
• Support sales operations by performing pre-sales tasks such as nurturing leads and explaining product basics.
• Deliver exceptional initial customer interaction and uphold high responsiveness standards.
• Work flexible international shifts aligned with UK and Australia business hours as needed.

Candidate Requirements

• Minimum of one year of professional experience in a relevant role.
• Bachelor's degree in any discipline.
• Exceptional verbal and written communication skills.
• Strong interpersonal skills to quickly build rapport with student clients.
• Detail-oriented approach with disciplined follow-up habits.
• Adept at thriving in a fast-paced, target-oriented environment.
• Willingness and ability to adapt to rotational or fixed shifts covering UK and Australia time zones.
• Basic knowledge of CRM platforms and proficiency with Microsoft Office applications preferred.
• Proficiency in at least one of the following regional languages: Tamil, Telugu, Malayalam, or Kannada.
• Must be located within Mumbai to apply.

Additional Information

• Annual salary ranges between ₹350,000 and ₹410,000.
• The position follows an informal dress code.
• Health insurance is provided as part of the benefits.
• Immediate joining preferred.
• This job listing closes on 4th September 2026.