Post Room Assistant

Overview

We are seeking a dependable and well-organized Post Room Assistant to join our team and contribute to a fast-paced workplace. This position involves managing incoming mail services for the Council and utilizing the electronic document management system in compliance with relevant legislation and guidelines.

Key Responsibilities

• Handling the opening, sorting, and electronic distribution of postal items.
• Maintaining accurate records within the Council's electronic filing system while strictly adhering to Data Protection regulations.
• Scanning and indexing incoming correspondence, linking digital images to existing records or creating new accounts on the Civica EDRMS system as required.
• Following all security procedures within Council premises.
• Performing additional duties as delegated by the line manager.

Required Qualifications and Experience

• Good educational background including GCSE in English or its equivalent.
• Prior experience working in a postal or mailroom environment is preferred.
• Familiarity with electronic document management systems is an advantage.
• Basic understanding of health and safety standards and manual handling practices.
• Competent user of Microsoft Office applications such as Outlook, Word, and Excel.

Personal Attributes

• Strong verbal and written communication.
• Team-oriented with a flexible and practical work approach.
• Ability to meet deadlines while upholding high-quality standards.
• Capable of lifting and handling items up to 11 kg.
• Reliability, trustworthiness, and dedication to customer service.

Compliance and Additional Information

This position is exempt from the Rehabilitation of Offenders Act 1974 and requires an enhanced DBS check. The Council prioritizes safeguarding children and vulnerable adults and expects all staff to support this aim.

Further details regarding employee benefits can be found on the Council's careers page.