Police Records Technician

Role Overview

The Police Records Technician role supports police department operations by handling clerical, administrative, receptionist, records, and communication tasks in a busy law enforcement setting. This is a regular full-time position based at Police Operations and reports to the Civilian Operations Supervisor.

Compensation and Work Schedule

Pay is set at $18.7377 per hour. The position is classified as H - Non-Exempt. Working days are either Monday through Thursday or Tuesday through Friday, with hours from 7:00 a.m. to 5:00 p.m.

Vacancy Details

There is 1 open position for this job.

Key Duties

• Provide routine receptionist, clerical, secretarial, and administrative support for law enforcement activities.
• Prepare and update a wide range of computerized police records and reports, including accident, tow-in, citation, offense, arrest/booking, investigation, field interrogation, warrant, evidence inventory, and similar records.
• Review, research, and restore in-car and lapel camera footage.
• Merge police reports into the Law Enforcement Records Management System using mobile data terminals and an online citizen reporting platform.
• Prepare monthly NIBRS submissions for the FBI.
• Maintain the LERMS system, enter data accurately, and generate management reports.
• Become certified to use NCIC and handle related criminal data queries and entries.
• Monitor the TRACS system for paperless tickets and crash reports.
• Relay information to officers in the field and coordinate with the Dispatch Center when needed.
• Provide police-related information to the public and government agencies using web-based tools, including point-of-sale and redaction software.
• Manage public records inspection requests in line with state requirements and departmental direction.
• Answer incoming calls, assess urgency, and route issues appropriately.
• Handle front-desk traffic and provide strong customer service.
• Respond to officers' requests for information and pass along accurate follow-up details.
• Support command staff with administrative and personal assistant duties.
• Draft correspondence, reports, and other materials using sound judgment for accuracy and completeness.
• Maintain records systems with initiative and independent judgment in a fast-moving environment.
• Handle evidence and property when needed, including chain-of-custody documentation and destruction support for narcotics and firearms.
• Operate a vehicle as part of departmental and city business.
• Track inventory and order supplies and materials for the department.
• Maintain electronic files and records.
• Travel for training sessions and conferences when required.
• May participate in employee committees as a non-essential duty.

Testing and Hiring Process

This position requires a computer literacy test as part of the hiring process. After submitting an application, candidates will receive an email from TestGenius with instructions. All testing must be completed by Monday, July 20, 2026. The selection process also includes a clerical test, oral board interview, polygraph examination, and an extensive background investigation.

Qualifications and Requirements

• High school diploma or GED is required; a college degree is preferred.
• At least 2 years of experience in general clerical work, office communications, or records management, or an equivalent combination of education and experience.
• Valid driver's license with an acceptable driving record for the past 3 years.
• Typing ability of 40 words per minute or fast enough to complete the work accurately.
• Must be able to read and write in English.
• Working knowledge of modern law enforcement practices, procedures, techniques, and equipment.
• Ability to learn relevant laws, ordinances, and department policies.
• Strong verbal and written communication skills.
• Ability to build effective working relationships with supervisors, peers, and subordinates.
• Capacity to follow spoken and written directions.
• Ability to learn the city layout.
• Comfort working under pressure and meeting deadlines.
• Willingness and ability to learn multiple software tools with accuracy and sound judgment.
• Proficiency with Microsoft Office applications such as Word and Excel.
• Ability to learn and operate video systems, redaction tools, DVD robotic printers, barcode scanners, handheld inventory devices, cell phones, and alarm panel equipment.
• Familiarity with standard office practices, computer systems, word processing, databases, and spreadsheets.
• Ability to pass drug and alcohol-free workplace testing requirements, including pre-employment, post-accident, reasonable suspicion, return-to-duty, and follow-up testing.
• May need to lift items up to 25 pounds and handle evidence/property tasks.

Tools and Equipment

The work involves a personal computer, office software, multi-line phones, calculator, cash register, credit card reader, fax and copy machines, bar code readers and printers, handheld inventory devices, DVD robotic server, surveillance cameras, redaction software, laser and inkjet printers, a cellular device, and alarm panels.

Physical and Work Environment

The job is performed in an open, active office environment with low to moderate noise. Duties may require sitting, standing, walking, speaking, hearing, using hands, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, driving, and occasionally lifting or moving more than 25 pounds. Vision requirements include close, distance, color, peripheral, and depth perception, along with focus adjustment.

Additional Information

The employer is an equal opportunity employer. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the job.