Photo & Video Production Specialist (Hybrid - Charlotte, NC)

About Compass Group USA

Compass Group USA, recognized as a leading foodservice and support services organization, is celebrated for its exceptional people, service, and outcomes. With over 284,000 associates across the United States, the company operates in diverse venues such as restaurants, corporate cafes, hospitals, schools, arenas, and museums. Compass Group continues to innovate and expand its influence across the industry.

Job Overview

The Creative Studio team at Compass Group is in search of a vibrant Photo & Video Production Specialist dedicated to crafting high-quality photo and video content that narrates engaging stories. This role entails close coordination with the team leader and collaboration with various creative departments to devise strategies and produce top-tier photo and video materials primarily focused on sales enhancement. The position requires a flexible team player based in Charlotte, NC, ready for occasional travel.

Key Responsibilities

• Work closely with the sales team to produce captivating photo and video content to increase engagement and sales performance.
• Handle camera, lighting, and audio equipment during shoots to guarantee quality visuals that meet company and team standards.
• Manage travel arrangements, technical needs, personnel coordination, and contingency plans for off-site shooting assignments.
• Edit videos that effectively highlight Compass Group's value proposition to prospective clients.
• Integrate audio and visual content into marketing materials such as presentations, websites, and social media channels.
• Assist in production tasks during photo/video shoots and live video events, focusing on sales-related content.
• Maintain organization of creative assets, ensuring accessible and well-labeled files for the sales team.
• Collaborate cross-functionally within Compass Group to ensure video messaging aligns with corporate sales objectives.
• Engage with stakeholders including executive leadership to direct scripting, content creation, and project scope management.
• Offer creative direction and guidance to enhance project outcomes, uphold team standards, and elevate aesthetics.
• Consistently propose innovative ideas for enhancing the photo and video content portfolio.

Qualifications

• Minimum of 3 years professional experience across pre-production (planning, scripting, concept development), production (camera operation, lighting, audio), and post-production (editing, color grading, animation).
• Excellent listening and communication abilities to understand client goals, direct shoots, and ensure effective executions.
• Strong familiarity with photo and video editing workflows, with content crafted for sales and marketing support.
• Outstanding organizational skills and capacity to collaborate across multiple business units, especially sales.
• Skilled in conducting interviews to maximize storytelling potential and guest satisfaction.
• Highly creative, engaged, detail-focused, and passionate about photo and video production craft.
• Proficient in Davinci Resolve, Adobe Creative Suite, and Mac OS.
• Self-motivated with a proactive approach, thriving on creative challenges.
• Capable of managing multiple deadlines and quickly adapting to changing priorities.
• Professional demeanor when receiving feedback and notes, ensuring client and team satisfaction.
• Willingness and ability to travel as needed, typically one to two shoots per month.

Additional Information

Applicants must submit a demo reel or web portfolio for consideration. The position requires presence in Charlotte, NC with hybrid work flexibility. Compass Group is an Equal Opportunity Employer committed to fair hiring practices and provides reasonable accommodations as necessary.
Applicants should be prepared to undergo applicable background screenings and comply with the company's drug-free workplace policy.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Retirement Savings Plan
• Paid Time Off including parental leave and holidays (varying by location)
• Personal Leave and Employee Assistance Program
• Associate Shopping Program and Discount Marketplace
• Health and Wellness Programs including Identity Theft and Pet Insurance
• Commuter Benefits and Flexible Spending Accounts (FSAs)