Petrol Pump Team Leader

Job Overview

We are seeking a dedicated Team Leader for our petrol pump located in Chennai, Tamil Nadu. This role involves overseeing billing operations, managing customer transactions accurately, and maintaining smooth day-to-day operations at the billing counter.

Key Duties and Responsibilities

• Execute customer transactions precisely, including cash, credit/debit card, and digital payments.
• Efficiently generate and handle billing invoices.
• Ensure cash register balances are maintained at shift start and end.
• Maintain accurate daily sales records and address any discrepancies promptly.
• Deliver outstanding customer service, promptly resolving questions and complaints with politeness.
• Assist inventory management by ensuring correct billing and record maintenance.
• Keep the billing area clean and organized.
• Participate in routine financial audits and inspections led by management.

Qualifications and Experience

• Minimum educational qualification is a High School Diploma or equivalent.
• Prior experience in retail cashiering or billing is advantageous.
• Proficiency with cash registers, billing software, and digital payment methods is required.
• Strong numerical accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time efficiently.

Required Skills

• Strong numerical and financial transaction accuracy.
• Exceptional customer service skills.
• Familiarity with both digital and traditional payment platforms.
• Organized, reliable, and proactive in approach.

Working Conditions

• The role entails working in a retail environment, standing for prolonged durations.
• Flexible working hours including weekends and public holidays.