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Personal Shopping Assistant (m/w/d)

THE KADEWE GROUP

Berlin, Germany · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
Bachelors degree or commercial training
Eligibility
Candidates with a completed university degree or a commercial qualification and several years of experience in the luxury sector are suitable. The role is open to applicants who can work full time in Berlin and who meet the language, etiquette, and office software requirements.
Resume
Required to apply

Where you'll work

Job description

About the role

The KaDeWe Group operates one of the world’s most renowned department stores in Berlin, spanning more than 64,000 square meters across eight floors. The house is known for its curated premium assortment, strong trend awareness, and a blend of tradition and modern retail culture. The store features international luxury labels across fashion, accessories, beauty, home, and gourmet categories.

Your contribution

  • Support personal shoppers with the operational planning and follow-up for client appointments, including coordination with internal teams and external partners such as customer service, visual merchandising, limousine service, restaurants, cleaning, shipping, and similar departments.
  • Prepare lookbooks in PowerPoint for new collections from the preferred brands and designers of individual clients.
  • Research and request individual customer wishes through purchasing channels or directly from manufacturers.

What you bring

  • A completed university degree or commercial training combined with several years of professional experience in the luxury sector.
  • A polished, professional appearance together with strong etiquette.
  • Up-to-date knowledge of trends, brands, fashion shows, and the store’s seasonal buying cycles.
  • High sensitivity and empathy when dealing with clients and colleagues.
  • Fluency in German and English.
  • Confident use of Microsoft Office applications, especially Word, PowerPoint, Excel, and Outlook.
  • Strong organizational ability and a process-oriented working style.
  • Resilience, flexibility, initiative, and teamwork skills.

What you can look forward to

  • Work for a strong, growing brand with room to contribute ideas and take ownership.
  • A market-competitive compensation package including two annual special payments under collective agreement terms.
  • A healthy work-life balance with a 37-hour work week and 30 days of vacation.
  • Up to 40% employee discount on the assortment for you and your loved ones.
  • Access to the employee cafeteria with an employer subsidy for meals.

Additional information

The position is available in full time and should be filled as soon as possible.

The employer is committed to equal opportunities and a workplace shaped by diversity, openness, and mutual respect. Applications are welcome regardless of nationality, ethnic background, origin, religion, age, gender, gender identity, or sexual orientation.

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