ASB Bank

Personal Banking Consultant - Hornby Advice Centre

ASB Bank

Christchurch, Canterbury Region, New Zealand · Full Time

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Experience
Any
Salary
Openings
1
Posted
1 hour ago
Work mode
In office
Resume
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Job description

About the Role

ASB Bank is seeking a dedicated and customer-oriented Personal Banking Consultant to join the Hornby Advice Centre team in Christchurch. This full-time, permanent position operates Monday through Friday and offers an exceptional opportunity to support customers in achieving their financial goals. Whether you have banking experience or are aspiring to advance your career, this role allows you to build trusted relationships and make a tangible difference in customers' financial journeys.

Responsibilities

In this role, you will engage closely with clients to comprehend their individual needs and deliver customized banking solutions. Your work will involve assisting customers with their home ownership aspirations, personal lending options, KiwiSaver, and everyday banking matters. You will be an integral member of a collaborative Advice Centre team committed to providing exceptional customer service while embodying ASB's core values of Care, Courage, and Curiosity.

Candidate Profile

We welcome applicants with experience in client-facing roles such as banking, financial services, retail, or hospitality. Ideal candidates enjoy nurturing meaningful customer relationships, effectively identifying financial needs, and offering suitable solutions. Being digitally adept and comfortable with evolving technologies is essential. Strong organizational, problem-solving, and time management skills combined with a positive attitude and teamwork spirit are highly valued. Enthusiasm for contributing to team culture and striving for excellent results is key.

Why Join Us in Hornby?

Hornby Advice Centre is a dynamic and well-connected hub, providing exposure to a diverse array of customers and a broad spectrum of banking discussions. The supportive team environment encourages continuous learning, collaborative development, and growth opportunities.

Benefits and Work Culture

By joining ASB, you gain access to ongoing professional development, a collaborative and inclusive workplace culture, clear career advancement paths across ASB’s network, flexible working arrangements, and the rewarding experience of positively impacting customers and communities.

Industry

Banking

How they work

Communication Teamwork & Collaboration Problem Solving Time Management Adaptability Organisation Customer Focus Relationship Building Positive Attitude

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