People & Culture Administration and Training Officer

About the Role

Radisson Hotel Group is among the largest hospitality groups globally, operating and developing 1,400+ hotels across 95+ countries through ten distinctive brands. The company is guided by the promise “Every Moment Matters” and the service mindset “Yes I Can!”.

This position sits within the People & Culture function and focuses on administration, training coordination, and employee support. You will partner with the People & Culture team to deliver efficient HR services to both employees and managers while contributing to a positive and inclusive workplace.

What You Will Do

• Build and sustain healthy employee relations by responding to concerns, questions, and ideas in a professional manner.
• Support recruitment coordination, including keeping a current CV bank ready for future hiring requirements.
• Run new hire orientation and onboarding programmes so new team members integrate smoothly into hotel standards and culture.
• Plan, coordinate, and deliver training across the hotel, covering customer service, Responsible Business, compliance, and operational topics.
• Work with department leaders to assess training needs, create annual training plans, and strengthen coaching and on-the-job learning.
• Keep employee records complete, secure, and up to date, including personnel files, leave information, training logs, attendance registers, and related People & Culture databases.
• Prepare People & Culture reports, letters, and other official documents accurately and within deadlines.
• Coordinate HR activities across departments to ensure clear communication and successful rollout of initiatives.
• Drive engagement and wellbeing initiatives such as recognition activities, social gatherings, sports, wellness programmes, and other employee events.
• Maintain internal communication tools such as notice boards and employee information displays.
• Track compliance with hotel policies, training requirements, and mandatory learning through follow-ups and workplace checks.
• Support business goals by developing training approaches that improve service quality and employee performance.
• Encourage continuous learning by introducing new training methods and supporting skill-building across roles.
• Organize meetings, training sessions, and events, including arranging the venue, equipment, refreshments, and materials.
• Handle general office administration such as hotel mail, trace files, stationery, and confidential correspondence.
• Maintain constructive relationships across departments while representing the hotel with professionalism and a positive attitude.
• Contribute to Responsible Business efforts by taking part in environmental, social, and community activities.

What We Are Looking For

• Hands-on experience with Workday or a similar HRIS platform, along with strong Microsoft Office skills.
• Good understanding of HR policies, best practices, and relevant regulations.
• Strong written and spoken communication, customer service, and problem-solving abilities.
• High levels of accuracy, discretion, and attention to detail.
• Comfort working independently as well as collaboratively in a team.
• Adaptability and the ability to handle change in a fast-paced environment.

Benefits and Growth

• Discounted team rates and savings on food and beverages for you, your family, and friends across Radisson Hotels.
• Access to an employee benefits platform with additional offers and local special terms.
• More than 2,000 online learning courses available through Radisson Academy.
• Career opportunities across a global network of 1,500+ hotels.
• A workplace culture built on inclusion, support, diversity, and meaningful teamwork.

Equal Opportunity

Radisson Hotel Group welcomes applicants from all backgrounds and is committed to an inclusive workplace. People with severe disabilities or equivalent status are especially encouraged to apply. The organization supports equal opportunity regardless of age, gender, ethnic background, religion or belief, disability, sexual orientation, or identity.