Patient Care Coordinator - Outpatient - Portland, OR

Position Overview

This role involves managing various admitting and clerical tasks to ensure smooth patient processing and scheduling within an outpatient setting. The coordinator will serve as a primary point of communication, enhancing patient and visitor satisfaction while maintaining quality care standards.

Qualifications

• Completion of High School diploma or GED is preferred.
• Associate's or technical degree in business, healthcare, computer science, or a related field, or an equivalent blend of education and relevant experience, is preferred.

Key Duties and Responsibilities

• Welcoming, receiving, and escorting patients and visitors, notifying relevant personnel upon their arrival.
• Handling multiple phone lines and intercom systems efficiently with proper communication etiquette.
• Addressing and managing complaints or requests appropriately.
• Receiving, verifying, interpreting, and processing physician orders accurately.
• Managing patient admissions and discharges on a daily basis and preparing associated charts.
• Providing clerical assistance for departmental meetings, projects, and other activities as needed.