TikTok

Partner/Vendor Sourcing Specialist - AI Data Service Operations

TikTok

Singapore · Full Time

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Experience
Any
Salary
Openings
1
Posted
3 hours ago
Work mode
In office
Education
Bachelor's degree
Resume
Required to apply

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Job description

About the Role

The AI Data Service and Operations (ADSO) department plays a key role in delivering both safety-related and general data annotation, as well as search operation services supporting the global portfolio of the company’s products. This work underpins robust and secure data ecosystems for international products.

Key Responsibilities

  • Scout and assess potential local and regional business process outsourcing (BPO) partners, carefully reviewing their capabilities, scalability, and quality of service before onboarding.
  • Provide expert guidance to internal teams to ensure efficient allocation of products and services, matching partner strengths and operational capabilities to organizational needs.
  • Maintain an up-to-date, detailed register of current partner organizations, capturing capability profiles, commercial agreements, contract status, and key performance indicators.
  • Lead negotiations with partners to secure optimal pricing, define service terms, and establish mutually beneficial value propositions that align with core business objectives.
  • Strengthen and grow partner relationships through regular performance evaluations, strategic engagement, and driving ongoing process and service enhancements.

Candidate Profile

  • Bachelor’s degree or higher required.
  • Substantial hands-on experience in vendor management, BPO procurement, or strategic sourcing, with an emphasis on both local and regional supplier markets.
  • Proven track record in assessing vendor competencies, evaluating operational resources, and managing complex negotiations on commercial terms and pricing.
  • Analytical thinker with the ability to influence decisions, optimize service allocation, and support stakeholder choices regarding partner selection.
  • Exceptional interpersonal and communication skillset, with demonstrated experience leading performance dialogues and managing strategic partnerships.
  • Comfortable with contract management, evaluating partner performance through metrics, and implementing continuous improvement frameworks.

About the Company

The company is a global leader in short-form video, with an active, creative, and diverse user base. Operating from major metropolitan centers worldwide, its mission is to inspire creativity and foster joy.

Why Join

Employees become part of an environment that values initiative, creativity, and collaboration. The culture emphasizes curiosity, humility, and a drive for impact, encouraging each team member to learn from challenges and innovate together. The company’s inclusive approach celebrates diverse perspectives, reflecting the broad communities it serves.

Diversity & Inclusion

The organization is committed to fostering a welcoming, inclusive atmosphere where unique backgrounds and experiences are celebrated. This aligns closely with its mission to connect and inspire users worldwide.

Minimum education

Bachelor's Degree

How they work

Communication Problem Solving Relationship Building Negotiation
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