OTA (Online Travel Agent)

Company Overview

Devsha Jungle Resort is a premium nature-focused retreat set in verdant forest surroundings, combining contemporary hospitality with an immersive outdoor experience. The property offers guided jungle safaris, nature trails, and learning sessions led by trained naturalists. Its facilities include 120 upscale rooms, cottages with private pools, a multi-cuisine dining outlet, and venues that can host events for as many as 500 attendees. Guests also have access to a spa, wellness facilities, live entertainment, and leisure activities, making the resort suitable for family stays, corporate outings, and milestone celebrations such as weddings.

Role Summary

This position is for an OTA professional working on a full-time hybrid basis from Noida, with some work handled remotely. The role focuses on handling online travel reservations, coordinating with external booking partners, keeping room inventory and availability updated across digital channels, and improving listing performance to maximize visibility. The person in this role will also support rate planning, handle guest questions, and contribute to revenue growth through online sales. Close coordination with the sales and marketing functions will be needed to run effective promotional initiatives.

Key Responsibilities

• Oversee online reservations and ensure bookings are processed accurately through OTA platforms.
• Maintain up-to-date room inventory and availability across third-party travel channels.
• Enhance listing performance to improve visibility and conversion on booking portals.
• Support pricing and rate optimization efforts to strengthen online revenue.
• Respond to guest and booking-related queries in a timely and professional manner.
• Work with sales and marketing teams to execute promotional campaigns.
• Review platform performance data and prepare reports as needed.

Required Qualifications

• Hands-on experience with OTA platforms such as Booking.com, Expedia, and similar travel marketplaces.
• Background in inventory handling, pricing optimization, and promotional planning.
• Strong verbal and written communication, customer service, and troubleshooting skills.
• Working knowledge of digital marketing, ranking improvement, and online travel trends.
• Ability to interpret data and create performance reports.
• High attention to detail and solid organizational capability.
• Comfort using Microsoft Excel and related tools.
• Prior exposure to hospitality operations is an added advantage.
• Bachelor’s degree in Hospitality Management, Business Administration, or a relevant discipline.
• Previous experience in OTA or hospitality marketing will be beneficial.

Additional Information

This is a full-time hybrid position based in Noida, Uttar Pradesh, India. The role is associated with a hospitality environment and involves collaboration across commercial teams to support online sales performance. No stipend or salary figure has been specified in the source.