Operations Executive - Insurance Policy Approval

Overview

We are seeking a diligent Operations Executive to join our team in a remote capacity. This role focuses on insurance policy approvals, ensuring compliance and accuracy in policy issuance while navigating multiple internal platforms efficiently.

Work Schedule

• Monday to Friday: 12:00 PM to 9:30 PM and 1:00 PM to 10:30 PM GST (Dubai time).
• Saturday shifts vary between 2:00 PM to 6:30 PM or 6:00 PM to 10:30 PM GST.
• Initial 6 months: Sundays off. After probation, Fridays off and Sundays work shifts apply.

Core Responsibilities

• Authorize insurance policies following established company protocols and regulatory guidelines.
• Verify customer documentation thoroughly to confirm accurate policy issuance.
• Ensure compliance and maintain precision in all policy processing tasks.
• Operate proficiently across various systems and portals as required by operations.
• Support the team by undertaking additional projects or assignments directed by management.
• Exhibit adaptability to scheduling changes driven by operational needs and business urgency.

Required Qualifications and Skills

• Fundamental understanding of insurance workflows, with emphasis on compliance and document verification.
• Ability to manage multiple software systems and multitask effectively.
• Proficient in Microsoft Excel for data handling and reporting.
• Strong written communication skills with proper professional email etiquette.
• High attention to detail, comfortable performing tasks in a process-oriented environment.