Online Assistant - Woolworths Supermarkets New Zealand

Role Overview

Join Woolworths Supermarkets New Zealand as an Online Assistant, supporting the picking and packing of online grocery orders with accuracy and efficiency to serve our diverse customer base across Aotearoa. This role requires effective collaboration with multiple departments to handle stock-related enquiries and substitutions, while maintaining a proactive commitment to health and safety standards.

Key Responsibilities

• Precisely pick and pack online supermarket orders ensuring safe handling and timely processing.
• Communicate with relevant teams regarding stock shortages, substitutions, and online customer inquiries.
• Consistently uphold positive health and safety practices for self and colleagues.

Candidate Profile

• Demonstrates strong customer service awareness and prioritizes customer-first decisions aligned with company policies.
• Collaborates well within team environments and communicates clearly and effectively.
• Prepared to be physically active and on their feet for the duration of scheduled shifts.
• Exudes a friendly, welcoming demeanor to enhance customer and team interactions.

Shift Details

• Thursday: 7:30 AM to 4:00 PM
• Friday: 9:00 AM to 4:00 PM
• Saturday: 7:00 AM to 11:00 AM

Benefits and Company Culture

• Access to the Everyday Rewards team card offering grocery discounts, bonus points, and reduced online delivery fees.
• Exclusive banking and insurance discounts, including health and life coverages.
• Opportunities for career advancement both locally and globally within the Woolworths Group.

Woolworths Group values diversity, inclusion, and belonging, fostering an environment where every team member feels supported and empowered. We welcome all applications and provide assistance throughout the recruitment process where needed.