OMNI Customer Fulfillment Associate

About the Role

Join Walmart Canada as an OMNI Customer Fulfillment Associate to enhance your retail and customer service skills. This position involves picking, packing, and delivering online orders with a high standard of quality and accuracy, while strictly following safety and food hygiene regulations to ensure customer satisfaction and loyalty.

Key Responsibilities

• Accurately select and assemble orders across different temperature-controlled zones, emphasizing care and quality to guarantee timely delivery to customers.
• Pack orders meticulously, distinguishing between similarly named items, ensuring exact quantity and correct product coding.
• Inspect and select only high-quality products—avoiding damaged items and choosing the freshest options.
• Review and properly label all orders by accurately interpreting pick slips, packaging instructions, and shipping labels.
• Efficiently optimize packing space within totes to maximize capacity without compromising product quality.
• Balance order fulfillment duties with customer interactions, providing excellent service and resolving issues as they arise.
• Adhere rigorously to safety and food hygiene standards, maintain clean work areas, promptly clean spills and debris, and ensure cleaning of totes before packing.
• Operate material handling equipment safely, completing all pre-use safety inspections.
• Exemplify behaviors aligned with the organization's mission and core values.
• Engage in ongoing improvement efforts by suggesting enhancements to operational processes, productivity, customer satisfaction, safety, working conditions, and quality.
• Demonstrate flexibility in adjusting workload and assignments to meet delivery schedules and customer needs.

Compensation

The starting hourly pay rate for this role is $16.15.

Minimum Qualifications

• Must be 16 years of age or older.

Preferred Qualifications and Accommodation

Walmart is committed to accommodating the disability-related needs of applicants and associates in accordance with legal requirements.

Location

The position is based at 5217 Power Centre Blvd, Drayton Valley, Alberta, T7A 0A5, Canada.

Additional Information

Walmart may use artificial intelligence tools and automated decision-making systems during candidate evaluation, including resume screening and interviews. More details are provided in the Walmart Canada Job Applicant Privacy Notice.