Office Secretary

Company Overview

Umrahbookings.com is a hotel booking platform built specifically for pilgrims heading to Makkah and Madinah. Established in 2024, it operates as a B2B service provider with special hotel pricing, customized support, and dedicated assistance for travel agents. Based in Saudi Arabia, the company uses its local market understanding to meet partner needs more effectively. During its first year, it has worked with more than 100 hotels and onboarded over 6,000 travel agents. Its goal is to become the top choice for Umrah hotel reservations by offering strong deals and dependable service.

Role Summary

The Office Secretary will handle day-to-day administrative and clerical work to keep operations running efficiently at Umrahbookings.com. This is a full-time, on-site position in Jeddah. The role covers correspondence handling, document organization, meeting coordination, office record maintenance, executive support, report preparation, basic data entry, and keeping office supplies properly stocked. The person in this role may also assist with customer service tasks when needed and help maintain a professional, organized, and cooperative workplace.

Key Duties

• Manage incoming and outgoing correspondence and keep communication organized.
• Arrange documents, files, and office records in a systematic and accessible way.
• Schedule meetings, maintain calendars, and support executives with administrative coordination.
• Prepare basic reports and complete routine data-entry tasks accurately.
• Help coordinate communication between internal teams, external partners, and travel agents.
• Support customer service activities when required, in a professional and courteous manner.
• Track office supplies and make sure necessary materials and resources are available.
• Contribute to smooth office functioning through reliable clerical and administrative support.

Skills and Qualifications

• Solid clerical ability, including document handling, record maintenance, and data entry.
• Strong command of both English and Arabic.
• Clear communication skills for working with colleagues, partners, and customers.
• Experience supporting meetings, official records, and other company secretarial tasks.
• Background in executive assistance, including calendar and schedule coordination.
• Customer service mindset for supporting travel agents and business partners politely.
• Good working knowledge of office tools such as word processors, spreadsheets, email, and scheduling software.
• Ability to organize priorities, manage time well, and maintain accuracy in a busy setting.
• High level of confidentiality, integrity, and attention to detail.
• Experience in travel, hospitality, or a related sector is an added advantage.
• A diploma or bachelor’s degree in business administration or a similar field is preferred.

Additional Information

This is a full-time onsite role located in Jeddah, Makkah, Saudi Arabia. No salary details, number of openings, or start date were specified in the source information.