Office Assistant - Outpatient Clinic (Full-time)

About Harmony United Psychiatric Care

Harmony United Psychiatric Care operates as part of Harmony United Healthcare LLC, providing a network of outpatient mental health clinics across Florida. The organization offers comprehensive outpatient services both in-person and via a secure telehealth platform. Their clinical team consists of psychiatrists, neuropsychologists, psychiatric nurse practitioners, physician assistants, and licensed therapists who provide treatments including psychiatric and psychological evaluations, medication management, psychotherapy, counseling, and neuropsychological testing. Services cover adults, adolescents, and children five years and older, delivering compassionate, personalized care to meet individual patient needs.

Role Qualifications

• Possession of at least an Associate Degree (AA); candidates holding a Bachelor's degree are preferred.
• A minimum of three years of experience working in healthcare, ideally within an outpatient clinic environment.

Primary Duties and Responsibilities

• Welcome patients, manage their check-in and check-out processes, and guide them to the correct departments or waiting areas.
• Handle incoming phone calls and make outbound calls to patients as necessary.
• Maintain cleanliness and orderliness of office spaces and waiting areas.
• Monitor stock levels of office supplies and medical forms; coordinate maintenance and repair for office equipment.
• Assist with communicating appointment reminders, test results, and other relevant patient information.
• Ensure adherence to clinic policies and regulatory standards such as HIPAA in all administrative functions.

Compensation and Benefits

• Competitive base salary.
• Performance-based productivity bonus.
• Additional performance bonuses awarded.
• Health, dental, and vision insurance plans.
• 401K retirement plan with a company match up to 4% of annual compensation.
• Paid time off and paid holidays.

Additional Advantages

• Robust administrative support.
• Access to modern digital technologies.
• Emphasis on maintaining a healthy work-life balance.

Work Schedule

The position requires working four 10-hour shifts per week, scheduled Monday through Thursday.

Policies and Compliance

Harmony United Psychiatric Care participates in E-Verify to confirm employment authorization through Social Security Administration and the Department of Homeland Security. The organization enforces a strict drug-free workplace, including pre-employment drug testing and random screening of employees. Breaches of this policy can result in disciplinary measures up to termination.