Office Administrator

About the Company

Upper Canada Forest Products is a major North American distributor of specialty wood products with a workplace culture built around professionalism, care, integrity, and belonging. The organization focuses on creating value for customers, supporting healthier spaces, and contributing positively to the planet.

Role Overview

The Office Administrator will help keep day-to-day office activity running smoothly by coordinating procedures, supporting internal teams, and maintaining efficient administrative systems. This is an onsite position in Mississauga, Ontario.

Key Responsibilities

• Enter receiving documents, invoices, and credit memos into the ERP system.
• Check purchase orders and active sales orders for accuracy and completeness.
• Handle customer order processing as needed.
• Print vendor paperwork and reconcile it against matching purchase orders.
• Prepare border documentation and transfer paperwork.
• Update inventory records by processing stock adjustments.
• Resolve billing and invoicing disagreements.
• Process customer returns.
• Keep filing systems organized, current, and easy to use.
• Support the Accounts Payable and Credit teams with administrative tasks.
• Provide backup support to the Inside Sales Support team.
• Carry out clerical work such as document preparation, record keeping, faxing, and photocopying.
• Monitor office supply levels and restock materials as required.
• Answer incoming phone calls and direct them appropriately.
• Assist with administrative operations such as mail sorting and distribution.
• Help maintain shared office areas and resources to support an efficient workplace.
• Take on additional related duties when needed.

What We’re Looking For

• Prior experience in office administration.
• Strong working knowledge of Outlook, Excel, and Word.
• Comfort learning and adapting to new software and computer systems.
• Clear and effective communication skills.
• A dependable, enthusiastic, and proactive attitude.
• Strong focus, accuracy, and attention to detail when entering information.
• Good organizational ability and the capacity to manage multiple tasks.
• Ability to work well both independently and as part of a team.
• Strong multitasking skills.

Compensation and Benefits

The salary range for this role is CAD 50,000 to CAD 57,000 per year. The company also offers competitive pay, family benefits, tuition reimbursement, opportunities for career growth, ongoing learning, and a collaborative environment. The role is positioned as part of a people-first, innovation-focused, and purpose-driven organization.

Additional Information

This posting is for an existing role that is currently open. The hiring process may use artificial intelligence or automated tools to help with screening, evaluation, or candidate selection.