Office Administrator - Kumasi, Ghana

About International Justice Mission

International Justice Mission (IJM) is a global leader dedicated to protecting vulnerable people from violence worldwide. With over 1,200 professionals working across 30+ offices, IJM aims to rescue millions, safeguard half a billion, and make justice unstoppable. The organization fosters a global community of mutual care, combining professional excellence with joy and celebration.

In Ghana, IJM collaborates with government agencies to combat human trafficking by rescuing victims, holding perpetrators accountable, restoring survivors to safety, and supporting public justice actors to strengthen protective systems.

Role Overview

IJM is seeking a full-time Office Administrator based in Kumasi to manage the daily business operations of the Kumasi Operations Centre. This role reports directly to the Project Manager in Kumasi and may require occasional travel within Ghana. The successful candidate will ensure effective administrative support, coordinate logistics, and maintain resource stewardship aligned with IJM's mission and values.

Key Responsibilities

• Manage the daily operational activities of the Kumasi office, including maintenance and procurement.
• Arrange transportation and handle logistics for program-related fieldwork and events (both internal and external).
• Provide administrative assistance to the Kumasi team and facilitate access to Finance, IT, and HR support from the Accra Hub.
• Supervise security and cleaning services, acting as the main contact for safety and security personnel from the Accra Hub.
• Ensure responsible management of IJM’s resources and assets at all times.
• Exemplify IJM’s core values and spiritual disciplines in daily work.

Required Qualifications and Skills

• A bachelor's degree in a relevant field is preferred.
• Minimum of one year experience providing administrative support.
• At least two years of experience collaborating with vendors, contractors, or corporate clients.
• Proficient computer skills with the ability to quickly learn business applications such as Workday.
• Proven ability to build and maintain effective working relationships.
• Residence in Kumasi or willingness to relocate at own expense.

Essential Personal Attributes

• Committed mature Christian faith aligned with the Apostles’ Creed.
• Strong interpersonal skills and high self-awareness.
• Excellent verbal and written communication abilities.
• Collaborative team player fostering a positive team environment.
• Innovative problem-solving capabilities.
• Passion for assisting those experiencing injustice and oppression.
• Preparedness to work under potentially hazardous circumstances.
• Exceptional attention to detail.
• Punctual, with strong time and resource management skills.

Application Process

Candidates should submit a combined document including Resume/CV, Cover Letter addressing job requirements, and a Statement of Faith to the designated IJM recruitment email by 27th July 2026. The Statement of Faith should briefly describe the applicant’s Christian beliefs, relevant spiritual disciplines, and current place of worship, either integrated into the cover letter or as a one-page separate document. Applicants must have the legal right to work in Ghana. IJM does not offer relocation or immigration support. Only shortlisted candidates will be contacted.

Compensation and Benefits

IJM provides a competitive salary aligned with industry standards, medical insurance, and a comprehensive staff care package.

Safeguarding and Selection Protocol

IJM enforces strict safeguarding policies including zero tolerance for sexual exploitation, abuse, and harassment. Candidate selection is based on technical competence, values alignment, and thorough background checks including police clearance and reference verification. Employment offers are contingent upon successful completion of these processes.