Oceania Records and Information Management Leader

About the Role

EY invites you to contribute as the Oceania Records and Information Management Leader, a vital role within the data risk framework. This position oversees the comprehensive governance of records and information lifecycles, promoting operational efficiency, ensuring compliance, and mitigating risks affecting EY, its employees, and clients. Responsibilities include implementing and advising on the Global Records and Information Management (RIM) program throughout Oceania, managing all facets from creation to disposition of records, fostering awareness, ensuring compliance, and leading performance management.

This position is based in EY’s offices across Aotearoa, with possibilities for flexible arrangements and reduced hours upon discussion.

Key Responsibilities

• Exhibit deep RIM expertise by implementing and managing global RIM policies, standards, processes, controls, and local adaptations in Oceania.
• Promote maturity and growth of RIM practices regionally by monitoring compliance and performing regular testing according to EY’s frameworks.
• Track and manage use of service delivery tools, storage, and archives; oversee periodic and secure disposal of eligible information, including management of third-party paper storage contracts.
• Act as the main advisor for RIM matters in Oceania, including incident reporting, client inquiries, retention consultations, and transitions related to acquisitions or divestitures.
• Develop and maintain strategic partnerships internally, engaging with leadership and business units to identify risks and opportunities related to RIM.
• Participate actively in the Oceania RIM community to collaborate on program improvements and risk reduction strategies.
• Facilitate learning initiatives covering policies, industry standards, compliance, and high-performance team principles.
• Lead change management efforts to evolve and enhance RIM effectiveness and risk management regionally and globally.
• Perform other reasonable duties as instructed by the firm.

Required Skills and Attributes

• Role models a culture of safety, health, and wellness.
• Strong strategic communication skills for conveying complex RIM policies and compliance requirements to diverse senior stakeholders worldwide.
• Influential leadership with experience driving change and enforcing compliance within corporate environments.
• Exceptional analytical and problem-solving capabilities to manage incident reporting and mitigate data risks.
• Meticulous attention to detail in managing information lifecycles and compliance monitoring.
• High accountability for implementing global programs locally.
• Experience designing and managing governance and risk frameworks, including defining controls, assessing risks, and executing corrective measures.
• Qualifications in Records or Information Management are highly valued.
• Understanding of analytics, AI, and agent workflows relevant to RIM.
• Strong digital literacy to interact with systems and identify risk exposure.
• Familiarity with automation tools, particularly the Microsoft Power Platform.

What We Offer

• Career growth opportunities supported by future-focused training and global experiences.
• Flexible working policies supporting balance between professional and personal life through trust and autonomy.
• A comprehensive benefits package including wellness incentives, additional flexible leave, and extensive family-friendly policies including up to 26 weeks of gender-neutral paid parental leave.

Additional Information

EY promotes inclusivity and diversity, welcoming applicants from all backgrounds and committed to a fair recruitment experience. Confidential support and accommodations are available throughout the application process. Employment screening is part of the hiring process.