National Account Manager, Consumer

About Galderma

Galderma is a leading dermatology-focused company operating in around 90 countries. They offer a science-driven range of premium brands and services across Injectable Aesthetics, Dermatological Skincare, and Therapeutic Dermatology. Founded in 1981, Galderma dedicates itself to the care of skin, the body's largest organ, partnering with healthcare professionals to provide excellent outcomes for patients and consumers.

Role Overview

The National Account Manager for the Consumer division will be based in Auckland, New Zealand. This role involves managing and expanding key customer accounts nationwide by collaborating with sales, marketing, and supply teams to achieve robust commercial results for Galderma's consumer brands. The position requires developing comprehensive customer plans, coordinating promotional activities, identifying growth opportunities, and translating insights into concrete initiatives. It is ideal for someone who thrives in managing customer relationships dynamically within a competitive retail setting.

Key Responsibilities

• Oversee and expand principal customer accounts across New Zealand.
• Create and implement customer strategies aimed at increasing sales, market share, and profitability.
• Prepare persuasive customer presentations and offer informed commercial advice.
• Coordinate promotional strategies, manage trade expenditures, and execute customer activation programs.
• Monitor category trends, analyze competitor activities, and explore new market prospects.

Candidate Profile

• Prior experience in key account management, preferably within FMCG, OTC, consumer health, or skincare sectors.
• Strong grasp of commercial factors such as sales goals, demand forecasting, promotional planning, and budget management.
• Ability to confidently build and influence relationships with clients and internal stakeholders.
• A proactive approach with an aptitude for recognizing and seizing opportunities.
• Excellent communication, organizational abilities, and proficiency in Excel.

Benefits and Perks

• Opportunities for career advancement.
• Paid parental leave.
• Additional leave on your birthday.
• Flexible hybrid work policy with Sydney Harbour office views.
• Access to dermatology treatments from the world-class aesthetics portfolio twice a year.
• Significant discounts on premium Galderma products.

Additional Information

Galderma fosters a diverse and inclusive workplace, recognizing that diversity enhances outcomes by reflecting the varied customer base. The company has been awarded Great Place to Work® recognition for 2025. The hiring process includes an initial recruiter conversation, followed by discussions with the hiring manager and a panel interview.

Working Environment

Employees engage in a supportive and collaborative culture where professionalism and friendliness enable individuals to excel and thrive.