Motor Vehicle Registrar

Role overview

This position handles motor vehicle and mobile home title processing, registration work, collection of insurance fines, issuance of temporary and permanent disabled placards, and collection of sales tax on vehicles bought from out-of-state dealerships or businesses.

Reporting and status

The role reports to the Motor Vehicle Division Administrator. It is classified as non-exempt and non-personnel system, and the incumbent serves at the discretion of the Tax Commissioner. The pay grade is 112, and the job is not safety sensitive.

Work schedule and attendance

The normal schedule is Monday through Friday, 8:00 AM to 5:00 PM. Employees may be required to work on religious holidays. Consistent, dependable attendance is mandatory, and cooperation with coworkers is expected.

Core responsibilities

The job involves preparing title applications for members of the public, businesses, and dealerships; handling in-state and out-of-state title certification; processing registrations; collecting taxes and fees; maintaining computer records; explaining title and registration procedures; enforcing relevant laws and rules; and issuing disabled placards. Additional work may be assigned as needed.

Customer identification must be checked before every transaction to protect privacy. Submitted title and transfer documents must be reviewed for accuracy under Georgia Department of Revenue procedures, and document authenticity must be verified to help prevent forgery or counterfeit submissions.

Support is provided by email, mail, phone, and in person for questions about registrations, title and tag transfers, insurance, disabled placards, sales tax collection, vehicle value questions, voter registration, and driver's license topics. Incorrect applications are sent back to dealerships and businesses when necessary, and return records must be maintained.

The role also calculates sales tax for vehicles purchased from out-of-state businesses, determines and collects ad valorem tax for heavy-duty trucks and trailers, confirms IRS Form 2290 for large trucks over 55,000 pounds, checks inventory accuracy for tags and decals, assigns the correct plate or decal to each vehicle, assists other county agents with title and tag information, and provides information to law enforcement when requested.

Knowledge and skill needs

Strong knowledge is needed of title brands and legends, transfer paperwork, dealer reassignment documents from Georgia and other states, powers of attorney, repossession affidavits, inheritance and correction documents, lien releases, VIN inspection forms, and other records used in title processing. Familiarity with engine size, speed, horsepower, and highway-use requirements for scooters and motorcycles is also important.

Applicants should understand the Tax Commissioner’s Office, the Motor Vehicle Division, and the laws, ordinances, policies, standards, and regulations that apply to this work. Proficiency with Microsoft Word, Excel, Lotus Notes, and other software is required, along with sound communication, judgment, math, planning, organization, and the ability to apply office procedures and ad valorem tax rules.

Minimum qualifications

A high school diploma or equivalent is required, along with a vocational/technical degree in Computer Operations or a related field and at least two years of experience in motor vehicle registration, clerical work, accounting, customer service, cash handling, or a closely related area. Equivalent combinations of education, training, and experience may also be considered.

The selected candidate must currently hold Notary Public status or be able to obtain it.

Physical and communication demands

This role requires sedentary-level physical effort with the ability to operate office equipment such as a computer, typewriter, calculator, and copier. The employee must be able to handle and move objects or materials, exert up to 10 pounds of force occasionally, inspect data and physical items carefully, communicate clearly with supervisors, coworkers, and the public, and remain composed when dealing with upset or difficult customers, including individuals with language barriers.

The position also requires the ability to read manuals and instructions, complete forms accurately, understand and apply procedures, follow both written and oral directions, perform a wide range of mathematical calculations, coordinate hand-eye movements, distinguish colors and shades, and communicate effectively by phone.

Benefits and compensation

Employees receive a comprehensive benefits package as part of total compensation, along with a wellness-focused workplace and retirement benefits. Offerings include health, dental, vision, and prescription coverage; an onsite employee wellness center free for employees, spouses, and children age 18 and older; an employee assistance program; wellness education and incentive programs; an annual wellness fair; employee appreciation events; free onsite health screenings; safety and risk training; and job-related vaccinations.

Additional support includes training and professional development, career development resources, annual and sick leave, 13 paid holidays each year, a wellness program that can earn up to $175 per quarter, health savings and dependent care accounts, an employer-paid pension plan after 10 years of service, a 457(b) deferred compensation plan with employer match, tuition reimbursement, public service loan forgiveness eligibility as a federal student aid employer, financial education programs, uniforms if applicable, discounted admissions, group accident insurance, critical illness insurance, MASA medical transportation insurance, employer-paid basic life insurance, whole life insurance, employer-paid short-term disability, long-term disability, contributory term life insurance, and pet insurance.

Additional information

Applicants are asked to indicate their education level, whether they have a vocational/technical degree in Computer Operations or a related discipline, their field of study if applicable, their years of experience in motor vehicle registration or related fields, and their Notary Public status. The experience ranges listed span from none to eight years or more.

Important notes

This position requires handling the public professionally, working accurately with tax and title records, and performing related duties as assigned. The role may require interaction with law enforcement and compliance with multiple state and office procedures.