Mortgage Loan Processor

Role Overview

We are seeking a motivated, customer-oriented Loan Processor to support homebuyers through the mortgage process. In this role, you will work with customers purchasing homes through Ryan Homes, NVHomes, and Heartland Homes, helping create a smooth, supportive, and efficient experience from loan setup through closing.

This is an on-site position in NVR mortgage offices. The role combines customer service, coordination, and mortgage processing responsibilities, and plays a key part in connecting the borrower, sales team, and underwriting team.

Key Responsibilities

• Deliver a positive customer experience by maintaining regular contact and providing attentive support to homebuyers.
• Keep communication flowing between NVR Mortgage and homebuilding teams throughout the full loan cycle.
• Handle several loan files at once, gather and log customer information, and keep mortgage processing on schedule.
• Prepare loan files, request required documentation such as VOEs, VODs, and credit reports, and follow up on both submitted and pending loans.
• Coordinate closing documents and verify that files are complete and accurate before sending them to the closing department.

Qualifications

• Strong customer service mindset with excellent verbal and written communication abilities.
• Good organizational skills, close attention to detail, and the ability to manage multiple priorities at once.
• Preferred: at least 2 years of experience in loan processing.
• Preferred: familiarity with real estate paperwork, underwriting guidelines, compliance requirements, and mortgage procedures.

About the Employer

NVR, the parent company of Ryan Homes, NVHomes, and Heartland Homes, is a Fortune 500 homebuilder and one of the top five homebuilders in the United States. Since 1948, the company has focused on helping families achieve homeownership. Team members are supported with training, tools, and industry knowledge to help them grow and succeed. The organization also highlights a strong internal promotion culture, with most managers having advanced from within.

Additional Information

The company states that it is an equal opportunity employer. Drug testing and a credit check are required for this role. Candidates must be legally authorized to work in the United States, as visa sponsorship is not provided.

Compensation

This position pays between $58,000 and $61,000 per year.