Mortgage Loan Processor

Company Overview

Presidential Bank is a community-focused, full-service bank with both branch and online banking capabilities, serving the metropolitan Washington, DC region and a wider national customer base. The organization is privately owned and entrepreneurially run, with a reputation for competitive deposit rates and modern financial products. It has also been recognized for fair fee practices by Washington Consumers' Checkbook magazine. The culture emphasizes attentive service, local leadership, technology-driven solutions, operational quality, and ongoing improvement.

Role Summary

The Mortgage Loan Processor will handle the end-to-end processing of mortgage loans. The role involves setting up files, moving loans between systems, ordering documents and services, preparing loan papers, and verifying that all paperwork is complete and accurate.

Key Duties

• Process a wide range of mortgage loan files from setup through completion.
• Enter, update, and transfer loan records across internal computer systems.
• Request necessary documentation, services, and verifications for each file.
• Prepare and print loan documents as required.
• Check every loan document for accuracy, completeness, and consistency.
• Work with FHA, VA, USDA, and conventional loan guidelines and procedures.
• Review AUS findings and loan program rules before submission to confirm eligibility.
• Ensure disclosures are delivered correctly and in line with compliance requirements.
• Keep loan officers, applicants, Realtors, and title companies informed of file status.
• Track loans in process and review progress regularly with the originator.
• Resolve outstanding conditions and prepare files for closing.
• Support reporting, administrative tasks, and other assigned projects when needed.

Requirements

• High school diploma or equivalent.
• At least 5 years of mortgage processing experience.
• Strong command of reading, writing, and professional communication.
• Ability to explain products and service information clearly.
• Excellent verbal and written communication skills with borrowers, teammates, and managers.
• Working knowledge of mortgage underwriting principles and credit analysis.
• Familiarity with federal lending rules and RESPA requirements.
• Strong attention to detail and solid organizational ability.
• Comfort with basic math concepts such as percentages, ratios, and fractions.
• Prior experience with Point is preferred.
• Working knowledge of Microsoft Word and Excel.
• Ability to collaborate effectively in a team setting.
• Problem-solving ability and sound judgment.
• Ability to meet strict deadlines and adapt to periods of heavy workload.
• Capability to work with limited supervision while following established procedures.

Benefits

• Paid leave.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Disability insurance.
• Life insurance.
• Two retirement plans.

Equal Opportunity Statement

The employer provides equal employment opportunity and affirmative action consideration. Applicants are evaluated without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital status, veteran status, or any other protected category under applicable federal, state, or local law.