Merchant Acquisition Specialist

About Tamara

Tamara is a leading fintech platform in Saudi Arabia and the broader GCC region, dedicated to helping individuals achieve their dreams by crafting the most customer-focused financial super-app globally. Serving millions across KSA, UAE, and Kuwait, Tamara collaborates with renowned international and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra, and Farfetch, alongside supporting small to medium enterprises. As Saudi Arabia's first fintech unicorn, the company is backed by prominent investors like Sanabil Investments, SNB Capital, and Checkout.com, with its headquarters in Riyadh and additional support centers worldwide.

Role Overview

We are looking for a driven Merchant Acquisition Specialist to join our In-store Operations team, responsible for onboarding new merchants and evaluating our in-store marketing initiatives at partner stores. This role requires on-the-ground engagement by visiting current and prospective merchant locations. The ideal candidate is energetic, keen to learn, and thrives in a fast-moving startup setting.

Key Responsibilities

• Proactively seek out and contact potential merchants at their physical stores to introduce Tamara’s offerings and the advantages of partnering with us.
• Build and maintain strong partnerships by understanding merchants' specific requirements and challenges, effectively positioning solutions tailored to their needs.
• Conduct face-to-face product or service demonstrations, addressing any merchant queries to finalize new partnerships.
• Gather and communicate critical market insights, competitor information, merchant feedback, and observations on in-store marketing visibility to inform strategic decisions and product enhancements.
• Assist interested merchants through the application and onboarding processes, ensuring a seamless integration and foundation for long-term collaboration.

Qualifications and Skills

• Bachelor’s degree in business, marketing, or a related discipline.
• Excellent verbal communication, persuasion, and interpersonal capabilities.
• Proficiency in stakeholder engagement and customer relationship management (CRM) tools.
• Strong organizational skills with meticulous attention to detail.
• Ability to operate independently and collaboratively within a team environment.
• Demonstrated adaptability to high-paced work settings.
• Energetic and proactive approach toward responsibilities.