Merchandiser

About the Role

The COMO Group embodies a holistic philosophy towards quality living, celebrating diversity and upholding authenticity across its ventures in hospitality, fashion, wellness, organic food, and philanthropy. Within this diversified group, Dover Street Market Singapore seeks a diligent and proactive Merchandiser to manage product assortments, optimize inventory levels, and boost sales achievements through effective planning and collaboration.

Key Responsibilities

• Collaborate with Merchandising and Retail Operations Managers to establish seasonal financial buy budgets, considering sales targets and product categories.
• Plan size scales and offer options ahead of purchases.
• Assist in selecting and quantifying product buys while maintaining meticulous records.
• Determine retail pricing per product to ensure budgeted profit margins.
• Ensure timely and precise Purchase Order preparation for each season.
• Coordinate closely with warehouse teams to guarantee stock supply matches shop floor demand, focusing on critical seasonal items.
• Identify and recommend lifestyle and fashion products suitable for various brands.
• Monitor weekly stock levels by category and product, determining fast and slow movers.
• Collaborate with management and store teams to develop action plans for pricing adjustments, merchandising, cancellations, or reorderings.
• Set weekly product category targets aligned with sales and sell-through objectives.
• Gather weekly and monthly outlet sales data to generate updated sales reports.
• Produce sales analyses for principal suppliers and for buying trips or retail comparisons.
• Deliver thorough product knowledge training to sales staff through range presentations and season visual records.
• Manage Purchase Order documentation, ensuring accuracy of product details, quantities, pricing, terms, and delivery timelines.
• Track Purchase Order progress and update management regularly.
• Communicate invoicing procedures between regional operations and warehouse billing teams to guarantee timely and accurate invoice generation.
• Resolve discrepancies involving pricing, taxes, or quantities with warehouse and regional colleagues.
• Support month-end financial closing activities and audit preparedness with appropriate documentation.
• Participate in physical stock counts for shops and warehouses as needed.
• Provide support during sales periods by analyzing stock, determining markdowns, managing documentation, and assisting with sale setup and operations.
• Ensure all point-of-sale invoices match original orders and coordinate with Accounts for payment processing.
• Manage excess inventory control, short shipments, and communicate issues with suppliers and stores.
• Handle product complaints including workmanship and customer returns.
• Create and input purchase orders into the EPR system.
• Verify order confirmations and supplier invoices, collaborating with finance for payment processing.
• Follow up with suppliers and liaise with stores to address inventory discrepancies such as damaged products or incorrect deliveries.
• Monitor consignment sales and coordinate regular stock returns to suppliers.
• Assist operational teams as required and perform any additional duties assigned.

Qualifications & Skills

• Diploma or degree in Business, Fashion Merchandising, Data Analytics, or similar fields.
• Minimum of three years’ experience as a Merchandiser or in a comparable role within fashion, apparel, or retail sectors.
• Strong proficiency in data management and Microsoft Excel.
• Keen attention to detail ensuring precision and quality in reporting data.
• Effective problem-solving and forecasting capabilities.
• Ability to clearly communicate complex data insights to key stakeholders.