Meeting & Events Executive

Role overview

Dalata Hotel Group is looking for a Meetings & Events Executive to join its hotel team in Dublin. This is a strong opportunity to build a career in hospitality, with access to learning resources through Dalata Academy, support from experienced senior colleagues, and scope for progression through internal promotion.

Reporting to the Meetings & Events Sales Manager, the main aim of the role is to grow meeting room sales and help the hotel meet its sales budget. The position sits in a supportive environment where development, customer care, and commercial performance all matter.

What you will do

• Manage enquiries for meetings and events received by phone, email, and web channels.
• Prepare enquiry paperwork, issue quotations, and follow through with contracts for each business opportunity.
• Handle sales documents carefully, including contracts, quotations, confirmations, and cancellations, while keeping records organised and ensuring follow-up happens on time.
• Support client needs across meeting room and event accounts.
• Record meeting room charges and provide receipts to customers.
• Keep an eye on competitor meeting room products and pricing.
• Carry out weekly telesales activity to generate new business.
• Maintain databases so information stays current and accurate.
• Prepare weekly and monthly updates covering account results and general activity.
• Serve as the health and safety representative for the sales office during monthly meetings.

What you need

• A strong level of organisation and a sharp eye for detail.
• Experience using the Opera system is helpful, though not required.
• About 1 year of previous experience in event sales or event coordination in a hotel or venue is an advantage, but not essential.
• Background in hospitality is useful, but not mandatory.
• Experience dealing directly with customers.
• Very good spoken and written English.
• Confidence in spotting sales opportunities and acting on them to help secure hotel revenue.
• Good selling ability and strong interpersonal skills.

Benefits

• Complimentary meals while on duty.
• 50% discount on food and beverages across all properties.
• Employee room rate of €/£60 at all Dalata-owned hotels.
• 30% discount for Friends & Family bookings.
• One extra annual leave day for each year worked, up to a maximum of 5 additional days.
• Employee Assistance Programme.
• Cycle to Work and transport schemes.
• Access to pension support, with local pension details available from HR.
• Development support through Dalata Academy to help advance your career.
• Staff recognition initiatives, team-building activities, and regular charity events.

About the company

Dalata Hotel Group operates hotels with a focus on warm hospitality and continued expansion. The company is growing across Ireland, the UK, Germany, and the Netherlands, with continued emphasis on key UK cities, Dublin, and wider Continental Europe.

Career development is a major priority, and the business offers internal learning and development programmes designed to help employees take the next step in their careers. Dalata Hotel Group Plc is an inclusive employer and welcomes applicants from all backgrounds and abilities. If you need any accommodations during the application process, you can share those requirements when applying.