Job description

About the Role

The Medical Spa Assistant Manager plays a crucial role in supporting the daily functions of a thriving medical spa. This position ensures superb guest experiences, fosters strong team dynamics, and consistently upholds brand standards. The Assistant Manager assists in staff leadership, boosting sales performance, streamlining operations, and creating a welcoming, professional atmosphere for clients and patients.

Key Responsibilities

Manage day-to-day operations and provide leadership support to the medical spa team.
Conduct training, coaching, and motivation for spa staff members.
Oversee scheduling, inventory control, and other operational duties.
Drive membership expansion, retail sales, and revenue achievement.
Ensure delivery of exceptional customer service and uphold high-quality standards.
Assist in onboarding and training new team members.
Track key performance indicators to help meet business objectives.
Maintain strict compliance with company policies and spa procedures.
Collaborate with the Spa Manager, clinical staff, and ownership to enhance spa operations.

Qualifications & Skills

Proven experience in leadership, supervisory, or management roles is essential.
Background in medical spas, aesthetics, wellness, beauty, hospitality, or luxury services is preferred.
Highly reliable, well-organized, and accountable with excellent follow-through capabilities.
Motivated and sales-driven with a strong goal orientation.
Exceptional communication and interpersonal abilities.
Capacity to guide and support a team in a fast-paced environment.
Strong problem-solving and customer service skills.
A passion for aesthetics, wellness, and delivering outstanding patient/client experiences.

Ideal Candidate Profile

The ideal candidate is a dependable and driven leader who thrives in developing teams and supporting business growth. They possess a proactive, sales-focused mindset and are eager to advance in a leadership capacity within the medical spa industry.

Compensation

The remuneration package includes a competitive salary based on experience alongside performance-driven incentives and bonus prospects. Salary levels depend on leadership experience, expertise in medical spa or aesthetics sectors, operational knowledge, and the ability to foster revenue growth and enhance team performance.