- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Candidates with prior medical front-desk or clinic experience who can manage patient reception, insurance-related tasks, and administrative coordination are eligible to apply. Arabic speakers will have an added advantage.
- Resume
- Required to apply
Where you'll work
Job description
Company Overview
Eternal Vitality Clinic is a Dubai-based functional medicine and aesthetics practice located in Jumeirah. The clinic brings together advanced diagnostic services, tailored wellness plans, and cosmetic treatments across gynecology, plastic surgery, vein care, and aesthetics.
Role Summary
The clinic is looking for a Medical Receptionist to oversee front-desk activities and help ensure each patient receives a polished, efficient, and welcoming experience.
What You Will Handle
- Receive patients and run day-to-day reception tasks at the front desk.
- Schedule appointments, reconfirm visits, and keep the calendar organized.
- Respond to incoming calls and route enquiries to the right person.
- Manage insurance submissions, obtain pre-authorizations, and coordinate with insurers/providers.
- Accept payments and keep patient billing records up to date.
- Maintain accurate patient charts, documents, and files.
- Alert medical staff when patients arrive and help manage any delays in the clinic schedule.
- Track front-office stock and ensure reception supplies are ordered and replenished as needed.
Required Experience and Skills
Applicants should have prior experience in a medical environment, with clinic experience preferred over hospital settings. Background in gynecology or aesthetic clinics will be an added advantage. Candidates must be comfortable dealing with insurance claims and should be proficient in clinic or patient management software as well as Microsoft Office tools, including Word, PowerPoint, and Excel. Strong organization, multitasking ability, a courteous telephone style, and excellent verbal communication are essential. Arabic language ability is considered an advantage.
Additional Requirements
Experience in handling insurance claims, pre-approvals, and provider coordination is required. The role also calls for maintaining a professional patient-facing manner while supporting busy front-desk operations.
Eligibility
This position is open to candidates who have worked in a medical reception or clinic administration role and meet the experience and software requirements listed above.