Medical Assistant / Medical Office Administrator

About LMC Healthcare

LMC Healthcare is the largest specialist provider in diabetes and endocrinology in Canada. We operate 11 multi-disciplinary centers of excellence across Alberta and Ontario, with a medical team of over 50 endocrinologists complemented by highly skilled interdisciplinary professionals. Our mission is to enhance diabetes care by making it more accessible and patient-focused.

Role Overview

We are seeking a Medical Assistant / Medical Office Administrator for a temporary full-time, 6-month role at our Barrie clinic located at 370 Bayview Drive, Barrie, ON. The candidate will support clinical and administrative functions to ensure smooth operations in a busy healthcare environment.

Key Responsibilities

• Prepare patients for healthcare provider assessments by gathering and documenting medical histories, taking vital signs, and updating patient charts.
• Verify accuracy of patients’ medication lists and record relevant social and medical histories into the Electronic Medical Record (EMR) system.
• Manage patient flow within the clinic to optimize use of facilities and provider schedules.
• Coordinate required medical investigations by communicating with medical facilities through electronic platforms or other means.
• Ensure patients are informed about the full range of LMC's multidisciplinary services to promote integrated care.
• Prepare and maintain examination rooms with necessary supplies both medical and administrative.
• Download and manage data from various diabetes-related devices.
• Attend mandatory departmental and company-wide meetings.
• Perform administrative support tasks as assigned and provide cross-department assistance when necessary.
• Conduct patient check-in and check-out procedures efficiently.
• Handle incoming communications including phone calls, voicemails, and patient emails promptly.
• Maintain and update provider scheduling, coordinate appointments, and confirm bookings.
• Support coordination of patient visits across LMC’s services and manage referral and diagnostic scheduling.
• Manage faxing, scanning, mail handling, and shipping duties timely and accurately.
• Order and maintain office and medical supplies to ensure smooth functioning of the clinic.
• Respond to physician requests and complete third party forms and correspondence compliance with legal standards.
• Process patient financial transactions, including credit card, debit, and cash payments.

Candidate Requirements

• Prior experience as a Personal Support Worker, Medical Laboratory or Pharmacy Technician.
• Experience working as a Medical Assistant or Nurse in clinical settings.
• Familiarity with medical office operations and workflow.
• Competence in reviewing medication regimens.
• Proficient with Electronic Medical Record (EMR) systems and medical terminology.
• Strong computer proficiency and typing skills.

Compensation and Additional Information

The hourly pay range for this position is $20 to $23, depending on experience, qualifications, and location. The role is temporary full-time for six months.

LMC Healthcare ensures accessibility and accommodations during recruitment for individuals with disabilities. Candidates can request accommodations at any stage of the hiring process upon contact for interview consideration.

LMC Healthcare does not employ Artificial Intelligence for candidate screening or selection.

Only candidates shortlisted for interviews will be contacted. This vacancy is an active opening.