Marketing Operations Manager

About the Company

Food Bazaar is a Toronto-based marketing and content agency focused on the restaurant, lounge, nightlife, and hospitality sectors. The team supports brand growth through content production, social media management, influencer collaborations, paid media, reporting, and creative marketing strategy.

As the client list expands, the agency is hiring a dependable and highly organized Marketing Operations Manager to keep daily work moving across clients, editors, content schedules, meetings, and internal workflows.

This is a full-time remote role.

Role Overview

The Marketing Operations Manager will be responsible for keeping Food Bazaar’s day-to-day operations organized across client accounts, content calendars, editors, reports, meetings, and deliverables.

The position centers on structure, communication, execution, follow-through, and accountability. The company is looking for someone who can commit fully to the role. It is not a good fit for a candidate whose other work, business, or obligations could interfere with availability, focus, or full-time performance.

Key Responsibilities

Operations and accountability

• Monitor daily and weekly deliverables across several client accounts.
• Keep an eye on deadlines and ensure content targets are reached.
• Follow up with team members, editors, and managers on open tasks.
• Spot delays, missing assets, or execution issues early.
• Keep the founder and team informed about items that need attention.

Team coordination

• Communicate clearly with editors, managers, assistants, and other team members.
• Track assigned work and confirm it is completed properly.
• Coordinate feedback, approvals, edits, and content updates.
• Help build structure and accountability within the team.

Content scheduling and publishing

• Manage content calendars for multiple restaurant clients.
• Schedule posts through Buffer or comparable tools.
• Assist with story posting, feed posting, and basic social media execution.
• Create straightforward Canva graphics for stories, promotions, and announcements.
• Organize content files, captions, posting dates, and client instructions.

Meetings and internal operations

• Arrange meetings as needed.
• Record concise and useful meeting notes.
• Convert meeting notes into tasks and next steps.
• Assign work in Notion and track completion.
• Maintain internal systems in an orderly and easy-to-use way.

Reporting and performance tracking

• Track content output and basic performance indicators.
• Review simple advertising and social media metrics.
• Prepare weekly operational updates.
• Summarize what has been done, what is behind schedule, and what requires action.

What the Team Is Looking For

The ideal candidate is organized, dependable, proactive, and communicates well.

You should be able to manage many moving parts without needing constant reminders. Comfort working remotely, meeting deadlines, following up, and supporting a fast-paced creative agency is essential.

Required Qualifications

• Strong hands-on experience with Notion.
• Strong experience using Google Workspace, including Docs, Sheets, and Drive.
• Background in project management, operations, coordination, or administrative management.
• Experience handling tasks, deadlines, and team follow-ups.
• Excellent written and spoken English.
• High attention to detail.
• Ability to work independently in a remote setup.
• Ability to juggle multiple clients, tasks, and priorities at the same time.
• Comfort taking initiative without waiting for each next instruction.
• A reliable laptop, smartphone, and internet connection are mandatory.
• Full-time availability and strong accountability are required.

Preferred Experience and Assets

• Experience in a marketing agency, creative agency, or social media team.
• Experience coordinating remote teams.
• Exposure to working with editors, designers, content creators, or social media managers.
• Familiarity with Buffer, Later, Meta Business Suite, or similar scheduling tools.
• Canva experience.
• Basic knowledge of Instagram, TikTok, Reels, stories, captions, and content calendars.
• Basic understanding of Meta Ads and social media reporting.
• Experience handling multiple client accounts.
• Experience in hospitality, restaurants, nightlife, or lifestyle brands.
• Ability to follow up professionally and keep people accountable.
• Ability to detect issues early and bring order to a busy environment.

Technical Requirements

• Reliable laptop.
• Reliable smartphone.
• Stable internet connection.
• Backup internet access.
• Backup power solution.
• VPN capability for access to Canadian accounts.
• Availability during Food Bazaar operating hours.
• Ability to join remote meetings when required.

Compensation

The starting salary is GH¢5,000 per month during the three-month probation period.

The probation period is used for training, onboarding, performance review, and evaluation of communication, reliability, ownership, execution, organization, and overall fit.

After probation, the monthly pay increases to GH¢6,000–GH¢8,000 depending on performance, reliability, communication, ownership, and contribution to Food Bazaar’s growth.

Application Instructions

Applicants are asked to send the following items by email:

• Resume
• A short 1–2 minute introduction video
• A brief explanation or screenshot of internet setup
• A brief explanation of backup power setup
• Experience in operations, project management, social media management, remote team coordination, or agency work
• Any relevant experience with Notion, Google Workspace, Canva, Buffer, Meta Business Suite, or reporting tools

The role also mentions submission via LinkedIn, but applications are to be sent to the email address provided by the employer.