Marketing Manager - Deliveries

About Maker Lab

Maker Lab is a marketing agency focused on building decentralized, technology-driven teams embedded within client organizations. Our cross-disciplinary teams span various digital marketing specializations, from analytics and measurement to creative content generation.

Role Overview

We are seeking an experienced Marketing Manager to lead growth initiatives for a premier on-demand delivery platform covering food, grocery, and express delivery services. This role is suited for a dynamic individual who excels in navigating complexity, acting swiftly, and transforming commercial objectives into impactful marketing campaigns.

Key Responsibilities

• Oversee the entire marketing cycle across different verticals including strategy development, creative briefing, execution, and optimization.
• Create campaigns that resonate deeply, drive conversions, and amplify growth.
• Execute rapid and precise market launches with operational excellence.
• Lead efforts that impact millions of users' engagement with everyday delivery services.
• Collaborate with Operations and commercial leadership to solve complex business challenges through data-driven marketing strategies.
• Implement growth initiatives that yield immediate returns while continuing to build long-term competitive positioning.
• Balance aggressive acquisition tactics with customer retention and defense across diverse verticals.
• Leverage data insights and market trends to inform strategic decision-making.
• Navigate a fast-moving, multi-project environment with multiple overlapping campaigns and changing priorities.
• Work collaboratively with Product, Marketplace, Growth Marketing, PR, Internal and External creative teams, and Operations to ensure campaign alignment and successful delivery.
• Build stakeholder consensus and provide clarity amidst ambiguity.
• Mentor and guide a dedicated marketing team, fostering a culture of accountability and high performance.
• Prioritize workload effectively across multiple campaigns and projects, ensuring timely completion with creativity and quality.
• Anticipate risks and swiftly resolve issues to maintain momentum across initiatives.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 7 years’ experience in marketing, growth, integrated campaigns, or brand strategy.
• Demonstrated success managing large-scale, cross-functional marketing projects.
• Strong commercial acumen linking marketing initiatives to business outcomes.
• Excellent stakeholder engagement, able to influence and align diverse teams.
• Experience thriving in high-growth, fast-paced settings.
• Proven experience managing external agencies, vendors, and internal teams.
• Leadership or direct team management expertise preferred.
• Industry experience in technology, platforms, delivery services, e-commerce, or consumer businesses is highly advantageous.
• Fluent verbal and written English communication and presentation skills.

Terms & Additional Information

This position is a fixed-term contract for six months. Due to a high number of applications, only shortlisted candidates will be contacted. Applications imply consent to the collection, use, and disclosure of personal information as per the Personal Data Protection Act 2012. Applicants must ensure consent is obtained for any third-party personal data included in their application.