Manager Talent Acquisition (Cargo Ops)

About the Organization

Air India SATS Airport Services Private Limited (AISATS) is a major airport services company in India and operates as an equal partnership between Air India Limited, part of the TATA Group, and SATS Ltd., a global leader in air cargo handling and a prominent airline catering provider in Asia. The organization is built around its people and takes pride in consistent service delivery, operational excellence, and a strong customer experience. For more than ten years, it has supported the aviation ecosystem with a wide range of ground handling and cargo services.

Its service portfolio includes passenger and baggage handling, ramp operations, aircraft interior cleaning, load control and flight operations, along with cargo services for general cargo, perishables, transshipment, express couriers, and specialized freight.

Role Overview

The Manager – Talent Acquisition will drive hiring support for aviation ground handling operations and help deliver recruitment plans that match business demand. The position covers high-volume hiring across frontline and support functions such as ramp services, baggage handling, customer service, and technical roles. The right candidate should have practical experience in aviation operations hiring, strong sourcing ability, and a focus on candidate experience in a compliance-heavy, fast-moving environment. Bulk hiring and blue-collar recruitment experience is required.

Key Responsibilities

• Handle end-to-end hiring for frontline and support positions, ensuring the process is timely and the final hires meet quality standards.
• Find candidates through job portals, aviation institutes, employee referrals, and social media channels.
• Manage interview coordination, assessments, and selection workflows.
• Make sure recruitment steps follow aviation rules, including background verification and security clearance requirements.
• Support hiring forecasts based on operational rosters and seasonal changes.
• Work with HR business partners and station managers to align hiring plans with manpower needs.
• Keep recruitment trackers updated and maintain accurate hiring status reports.
• Maintain clear and timely communication with candidates across the full hiring cycle.
• Assist with onboarding activities and collect candidate feedback to improve the process.
• Take part in employer branding efforts and job fairs to help attract suitable talent.
• Partner with hiring managers to understand role needs and provide recruitment support.
• Coordinate with external recruitment agencies and vendors for sourcing and compliance.
• Support the Head of Talent Acquisition with reports and stakeholder updates.
• Use ATS platforms and recruitment tools to manage candidate pipelines and job postings.
• Prepare basic recruitment dashboards and reports for internal review.
• Look for ways to improve hiring processes and tools.
• Ensure hiring practices comply with labour laws, aviation safety requirements, and internal policies.
• Encourage inclusive recruitment practices and contribute to diversity initiatives.

Requirements

• A bachelor’s degree in Human Resources, Business Administration, or a closely related discipline.
• 5 to 6 years of experience in talent acquisition, ideally in high-volume or operational hiring environments.
• Prior exposure to aviation, logistics, or similar sectors will be considered an advantage.
• Familiarity with recruitment compliance processes and security clearance procedures is preferred.
• Strong ability to source candidates and maintain engagement throughout the hiring process.
• Comfort working with ATS platforms and job boards.
• Effective communication and stakeholder management skills.
• Strong attention to detail, along with good coordination and organizational ability.
• Capability to perform in a fast-paced operational setting.

Additional Details

This role is located at Noida International Airport in Noida, Uttar Pradesh, India. The position is full-time and on-site. It is a mid-senior level opportunity within the Airlines and Aviation industry.

Role Attributes

The position sits under Human Resources and focuses on recruitment for cargo and operational functions. It requires close collaboration with internal teams and external partners to support workforce planning and hiring execution.