Manager of Closing

Position Overview

This job opportunity is offered on behalf of a partner company operating in the United States. The role of Manager of Closing involves overseeing a high-performing team in a fast-paced, growth-driven environment within the loan closing and real estate lending sector.

Key Responsibilities

• Lead the recruitment process by sourcing, interviewing, selecting, and onboarding new team members effectively.
• Drive team performance management through providing continuous feedback, coaching, and conducting performance reviews.
• Cultivate a collaborative and inclusive team culture prioritizing high performance and engagement.
• Develop and implement onboarding programs to accelerate new hire productivity and integration.
• Offer mentorship and support career progression for team members through regular one-on-one and group sessions.
• Manage departmental projects end-to-end, including planning, resource allocation, delegation, and communication with stakeholders.
• Ensure operational efficiency by monitoring team workload and pipeline management.
• Create, refine, and optimize policies, procedures, and workflow processes within the closing function.
• Translate overarching business goals into actionable objectives and measurable outcomes for the department.
• Utilize data analytics to identify trends and provide insight-driven recommendations to leadership.
• Serve as the principal escalation contact for operational challenges and process clarifications.
• Maintain stringent quality control and lead continuous improvement initiatives.

Candidate Requirements

• At least four years of experience in loan processing or closing operations.
• In-depth knowledge of Right of Rescission (ROC) requirements including timing, compliance, and funding considerations.
• Understanding of title exceptions, liens, judgments, and payoff implications affecting closing strategies and resolutions.
• Proven leadership in managing and developing teams to achieve strong performance.
• Experience successfully managing projects from conception through completion.
• Skill in drafting, implementing, and enhancing procedural documentation.
• Ability to provide performance feedback, resolve conflicts, and foster team growth.
• Excellent communication skills for effective interaction at all organizational levels and managing change.
• Strong leadership qualities for setting expectations, driving accountability, and building trusting relationships.
• Data-driven decision making for operational improvements.
• Preferred experience with home equity investments (HEIs).
• Comfort operating in a dynamic, evolving early-stage company environment.
• Positive, adaptable attitude towards change and new challenges.
• Collaborative leadership approach emphasizing inclusion and teamwork.

Benefits

• Competitive annual salary between 115000 and 130000 USD, dependent on experience, skills, and qualifications.
• Work remotely from anywhere within the United States, enabling flexible scheduling.
• An inclusive and collaborative workplace culture focused on innovation and collective success.
• Access to modern technologies and tools optimized for remote working conditions.
• Monthly stipends for cell phone and internet expenses.
• Opportunity to use WeWork coworking spaces for added workspace flexibility.
• Comprehensive health insurance coverage for employees and qualifying family members starting immediately.
• Generous paid leave policies supporting work-life balance and recharge.
• Parental leave benefits for supporting employees with families.
• Professional development and growth opportunities in leadership and career advancement.

Additional Information

This role operates through an AI-assisted initial candidate matching system designed to facilitate a fair and efficient recruitment process. Final interview invitations and hiring decisions are handled by the partner company’s internal team. Applicants should be aware that their personal data will be processed in accordance with data protection laws and AI tools may assist in application evaluation, without substituting human judgment.