Major Fill Operations Specialist

Role overview

This full-time onsite role is based in Hamilton, Waikato, New Zealand. It focuses on keeping an assigned workflow running smoothly, coordinating with the Team Leader and the wider team to maintain efficiency and finish tasks without interruption.

Work schedule

The roster follows this pattern:

• Monday: 7:00 PM to 3:30 AM
• Tuesday: 7:00 PM to 3:30 AM
• Wednesday: 7:00 PM to 3:30 AM
• Thursday: 7:00 PM to 3:30 AM
• Sunday: 7:00 PM to 3:30 AM

What the role involves

• Oversee the smooth movement of work across the assigned stream and make sure routines are completed correctly and on time.
• Work closely with the Team Leader and team members to improve efficiency and coordinate the “swarm” approach.
• Keep processes moving without disruption while following all required standards and procedures.
• Lead the evening team to ensure shelves are filled to the expected standard and deliveries are handled properly.
• Support stock handling by prioritising shelf-friendly packing and reducing excess inventory where possible.
• Provide on-the-job training, coaching, feedback, and guidance to team members.
• Help maintain a safe and healthy workplace.
• Raise process-related concerns quickly to the Function Lead so they can be resolved in a timely way.
• Step into Acting Store Manager duties on rostered shifts when required.
• Take part in “Better Together” connections that strengthen collaboration across the team.

What you'll bring

• Strong capability in process improvement and a willingness to keep learning.
• Experience building effective working relationships across teams and stakeholders.
• Confidence leading others through delegation, progress tracking, coaching, and motivation.
• Solid understanding of compliance requirements within your function.
• Clear and effective communication skills.
• Behaviour that reflects the company’s values.
• Availability for four weekend shifts each month and at least one evening shift per week.

About the workplace

Woolworths Group in New Zealand operates more than 185 stores and has over 20,000 team members across Aotearoa. The business serves around three million New Zealanders each week and offers a fast-paced, energetic environment where teamwork, practical thinking, and new ideas are encouraged.

The culture is built on mutual respect, care, curiosity, openness, and a proactive attitude. The organisation values collaboration, support, learning, diversity of thought, and a pragmatic, innovative approach to solving challenges.

Perks and benefits

• Team discounts across Woolworths Group brands.
• A rewards programme that recognises purpose-driven work.
• Access to Sonder, providing free and confidential 24/7 support for financial, medical, safety, psychological, and physical needs for team members and their families.
• Exposure to a large global business with broad career opportunities across many functions.

Diversity and support

The company is committed to diversity, equity, inclusion, and belonging. It encourages applicants from all backgrounds and invites candidates to mention any adjustments they may need during the hiring process.