Licensed Clinical Social Worker / Medical Social Worker (PsychoSocial Navigator)

About Karoo Health

Karoo Health is a venture-funded startup focused on reshaping cardiovascular care. Its platform helps large provider organizations and health systems perform well in value-based care arrangements by improving patient outcomes, lowering overall care costs, and strengthening coordination, analytics, and disease management. The company is already operating in several value-based care contracts across more than ten states and is preparing for further expansion in 2026 and beyond. Although cardiology is the starting point, the broader goal is to create a scalable operating system for managing complex conditions across healthcare.

This position offers the chance to join an early founding team at a key moment and contribute to healthcare technology that can make a meaningful difference for patients living with cardiovascular disease, a leading cause of death in the United States.

Role Overview

Karoo Health is looking for a compassionate and capable Licensed Clinical Social Worker / Medical Social Worker to support patients and families in a virtual care environment. The role centers on psychosocial assessment, counseling, and care coordination. Candidates should have experience working in healthcare settings and a strong, patient-first approach. Experience in cardiology is preferred. An Arizona license and the ability to work standard business hours from 9 AM to 5 PM Pacific Time are required.

Clinical Services

• Perform detailed psychosocial evaluations to understand the needs of patients and their families.
• Build and carry out treatment plans in partnership with multidisciplinary care teams.
• Handle discharge planning and connect patients with community-based support.

Care Coordination

• Work alongside physicians, nurses, and other clinicians to support coordinated, whole-person care.
• Arrange referrals to community programs, support services, and specialty providers.
• Serve as a communication link between patients, families, and clinical teams.
• Take part in interdisciplinary meetings and case review sessions.

Patient and Family Support

• Offer counseling and emotional support to patients navigating medical conditions and diagnoses.
• Explain medical issues, treatment pathways, and coping strategies to patients and their families.
• Support advance directive planning and conversations related to end-of-life care.

Documentation and Compliance

• Keep clinical records complete, accurate, and up to date in proprietary systems and/or electronic health records.
• Follow HIPAA requirements, applicable state rules, and hospital procedures.
• Finish required assessments within the expected timelines.

Qualifications

• Master's degree in Social Work from a CSWE-accredited program.
• Current Arizona licensure as a Licensed Clinical Social Worker or an equivalent credential.
• Active state professional license in good standing.

Experience

• At least two years of clinical social work experience is preferred.
• Prior experience in medical or healthcare settings is strongly preferred.
• Working knowledge of medical terminology and healthcare systems is needed.
• Experience using electronic health record platforms is preferred.

Skills and Competencies

• Strong ability to assess needs and apply clinical interventions.
• Clear verbal and written communication skills.
• Familiarity with community resources and referral workflows.
• Comfort working with people from diverse cultural and social backgrounds.
• Ability to stay effective in fast-moving, high-pressure situations.
• Availability to work 9 AM to 5 PM Pacific Time.

Preferred Background

• Prior work in healthcare environments with exposure to cardiology is an advantage.

Why Join

• Competitive compensation.
• Fully remote work setup.
• Complete benefits package.
• Collaborative and open culture that values creativity and ownership.